Job
Description
Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. Job Description For a Delivery Solution Architect Participate in Requirements sessions with customers to understand product fit w.r.t. requirements and the resulting gaps. Solution the requirements within product boundaries through configurations customizations and integrations Manage an implementation team consisting of team lead, Salesforce developers, UI developers, QA and BA to deliver as per project plan. Manage customer interactions throughout the project for project scheduling, requirements and solutioning, dependency tracking, integrations, sprint reviews, UAT planning and management, live cutover and transition support Guide the team on configurations, customizations, integrations working in tandem with technical leads in the Delivery organization as an when required Work with product team for providing inputs on generic requirements observed, sharing generic development done, reporting issues observed, getting feedback on extension approach used for new extension patterns Be a contact point for Terafina support team for handling delivery issues reported by customers via the support team Experience & Skills Required Overall 8 to 14 years experience 5+ years experience in client management, preferably financial institutions 5+ years experience in project delivery around software products 5+ years experience in banking domain 5+ years experience in managing software product implementations in banking domain 5+ years experience in solutioning customer requirements on top of a banking software product Experience in solutioning integrations Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes. Show more Show less
