Posted:1 day ago|
Platform:
Work from Office
Full Time
Job Summary: The Provider Support Specialist serves as a vital link between the organization and its provider network, ensuring seamless operational support across various touchpoints. This role focuses on maintaining accurate provider availability, managing platform user access, and supporting the lifecycle of provider engagement from onboarding to ongoing training. The Specialist will play an integral role in updating credential records, addressing non-clinical inquiries, and enhancing provider readiness through well-developed training resources. Additionally, they contribute to the success of the PRN program by ensuring responsive and organized support. Responsibilities: Managing provider availability, including vacation requests Create and maintain user accounts for our HHL platform. Conducted orientations for new providers joining our network.(Will evaluate later) Provide ongoing training support for the provider network. Non clinical and non scheduling questions. Develop and maintain training materials for the provider network. Keep the credentials of the Therapists in HHL updated PRN Prog 2+ years of experience in providing support or customer service. Excellent communication and interpersonal skills. Ability to effectively prioritize and manage multiple tasks in a fast-paced environment. Stron
All Care Therapies
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