Operations Officer

Qualification required: Graduation or Post Graduation in Administration, Operations, Logistics and Supply chain management or post graduate diploma in management.

Experience required: 5-7years of relevant experience in handling procurement, logistic and administratio Experience with reputed national international organization in social development will be preferred.

Skill and Competencies:

Excellent functional engagement and relationship building skills

Excellent interpersonal and negotiation skills with demonstrable ability to influence.

Exceptional communication skills and abilities, self-confidence, energy, and a strong spirit of teamwork.

Ability to plan and organize a substantial workload that includes complex diverse tasks and responsibilities.

Sets and maintains high standards of performance for self and effectively encourages other staff to do so

Fluency in verbal and written English and Hindi

Willingness to travel to the field and suppor

About the Role

Key Responsibilities:

Monitor progress of contracts implementation to ensure that it abides by the stipulated standards, procedures and operational modalities.

Responsible for the preparation of Bid evaluation, WOPO and draft contractsagreements related to procurement.

Responsible for processing the invoices for Vendor payments and regular coordination with Finance Department for timely payments.

Managing a good relationship with all verticals and providing them procurement related guidance and support.

Issuing GRN (wherever applicable) for the goods received.

Reports and follows up on office maintenance issues (electrical, plumbing, repairs) by coordinating with relevant vendors or facility teams.
Maintains stock levels for stationery, housekeeping supplies, and pantry items. Ensures availability, tracks consumption, and raises purchase requests when needed.

Maintains accurate records of office and project-related assets, including tracking, issuance, updating inventories, and ensuring proper handling of PCI-related materials.

Oversees and guides support staff Rajesh Dinesh, delegating tasks and ensuring smooth daily operations.

Coordinates with supply vendors (HousekeepingPantryStationery) for timely delivery, order confirmations, and resolution if any
Communicates with vendors, finalizes service requirements, maintains performance checks, and ensures timely delivery of goods services related to the administration. Collaborates with external service providers such as housekeeping agencies, manpower agencies to ensure smooth operations. Manages AMCs for office equipment and facilities tracking renewals, service schedules, vendor performance, and contract compliance.

Management of Program Logistics

Ensure that all the logistic arrangements are related to Trainings Workshops Conference Meetings within office or outside to be smoothly executed.

Manage logistics arrangements related to program supplies in controlled coordination with program team.

Management of empaneled Cab vendors to ensure efficiency in local and Outstation travel.

Maintain strong professional relationships to secure the best pricing and services with vendors.

Ensure travelEvent bookings comply with company policies and budgets.

Maintain a liaison with hotels, transport operators, and third-party agencies

Facilitated audits and physical verification

Facilitate review of vehicle management

Ensure compliance to organizational and donor requirements on procurement

Maintain accurate records of all invoices, payments, and transactions in the Share-point system.

Verify and resolve any billing discrepancies or disputes with clients or internal departments.

Payment Reconciliation with vendors.

Identify opportunities to streamline the invoicing process and improve efficiency.

Conduct data analysis to identify patterns, correlations, and opportunities for process improvement.

• Provide instructions to the IT Consultant to maintain IT assets and perform troubleshooting.
• Assist the IT team with vendor coordination activities.
• Support the IT Team in Asset Management and complete other tasks as assigned

As job descriptions cannot be exhaustive, the incumbent may be required to undertake other duties as determined by the Supervisor that are broadly in line with the above key responsibilities.

Skills and Competencies:

• Experience working with the Government or providing technical assistance to the
• Possess leadership skills and is decisive, action-oriented, and
• Strong networking and relationship-building skills
• Ability to work against tight
• Excellent knowledge of MS Office