Project Manager

Job Description

Responsibilities Demonstrate comprehensive expertise in the entire media operations value chain, including digital fulfilment, standards & practices (S&P), and localization processes. Provide leadership, training, and mentorship to teams responsible for subtitle and caption creation, as well as translators, ensuring high-quality and error-free localization and dubbing deliverables Manage and provide operational leadership for key accounts for both international and domestic clients. Lead the end-to-end localization workflow for media content, ensuring efficient and accurate delivery across multiple languages, regions, and platforms Manage account-level profit and loss (P&L), maintaining financial oversight and driving operational efficiency Monitor ongoing projects, keeping stakeholders regularly informed on delivery timelines, quality standards, and resource utilization Serve as the primary liaison to understand client requirements and manage all aspects of client communication Coordinate with multiple external vendors for localization and subtitling, ensuring seamless collaboration and timely project completion Foster and maintain strong client relationships, acting as the main point of contact for all operational matters Prepare and deliver comprehensive reports to various stakeholders, providing clear updates on project status, metrics, and outcomes Identify and develop opportunities for account growth (account farming) by leveraging operational insights and client feedback. Support new business development and pre-sales activities by providing operational expertise and insights into Media Operations workflows and best practices. Must Have 12+ years of experience with leading results-driven operations for organizations in broadcast, pre-production, post-production, localisation or a Video Services environment 7+ years of experience in media operations, localization project management, or a related discipline. Good understanding of M&E eco-system, including broadcasters, studios, product houses, content aggregators and OTT products Proven expertise in end-to-end localization management, including workflow design, vendor coordination, and quality assurance Demonstrated experience integrating AI/machine translation into localization workflows Excellent project management, organizational, and multitasking skills; ability to oversee multiple projects simultaneously Leadership experience, with a track record of mentoring and developing high-performing teams Experience with talent planning and hiring