Project Manager

Job Title: Project Manager, ERP Implementation

Department:

Job Purpose:

To lead, manage, and successfully deliver ERP projects for clients from initiation through deployment, ensuring alignment with business goals, timelines, and budgets.

Key Responsibilities:

1. Project Planning & Execution

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, resource allocation, and schedules.
• Lead the implementation of ERP modules (e.g., Finance, HR, Manufacturing, Inventory, Sales, etc.).

2. Client & Stakeholder Management

• Serve as the main point of contact for clients throughout the project lifecycle.
• Conduct regular status meetings, demos, and feedback sessions.
• Manage expectations and ensure customer satisfaction.

3. Team Management

• Coordinate cross-functional teams (development, QA, implementation, support).
• Monitor team performance and provide guidance and support.
• Ensure timely resolution of internal and client-side issues.

4. Risk & Quality Management

• Identify project risks and develop mitigation strategies.
• Ensure compliance with company standards, methodologies, and quality benchmarks.
• Conduct project reviews and implement continuous improvement practices.

5. Documentation & Reporting

• Maintain all project documentation, including SoWs, change requests, and status reports.
• Provide regular updates to senior management on project progress and KPIs.

Qualifications & Skills:

• Bachelor's degree in IT /Computer Science/ Engineering (MBA or PMP certification preferred).
• Proven experience in managing end-to-end ERP implementation projects.
• Strong understanding of ERP systems (such as SAP, Oracle, Microsoft Dynamics, Odoo, or similar).
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong problem-solving, analytical, and leadership abilities.
• Proficiency in project management tools (e.g., MS Project, JIRA, Trello, Asana).

Key Attributes:

• Client-focused mindset
• Ability to work under pressure and meet tight deadlines
• Strong organizational and time management skills
• Proactive and solution-oriented approach