Project Manager

Job Description

At Klarecon, we’re scaling operations across multiple verticals. The Project Manager – Process & Ops will be instrumental in building a high-performance engine for delivery – driving measurable efficiency gains and instilling a culture of continuous improvement. You will be responsible for handling client projects for Klarecon. You’ll be creating new processes and improving existing ones. You’ll also train junior project managers on areas including but not limited to process development, evaluation, and improvement; waste identification and management; efficiency management, etc. This role will be a combination of process and data analytical skills. Key Responsibilities Implement a metric based ecosystem for our projects. Waste management. Process development and implementation. Deriving insights from regular data analysis and informing the operations. Define success metrics and performance benchmarks for operations. Build an operational knowledge center, including SOPs, training materials, and Q&A documentation. Provide regular progress reports to the management team. Eligibility Criteria Excellent Communication : Outstanding English speaking and written communication skills. Experience : Real-time use of concepts such as PARETO charts, Focus Matrix, or others for decision making. Ability to use tools like Google Sheets/Excel for trend analysis, forecasting, and creating dashboards. A huge plus: building code scripts using these tools. Experience communicating project risks and tradeoffs to non-technical stakeholders At least 2 years of proven experience managing and leading teams. Past experience developing KPIs or OKRs for teams. Proven record of building KPIs and beating them in a challenging environment. Agency experience is a plus. Tech Proficiency : Proficiency with project management and automation tools such as Monday.com , ClickUp, Zapier, etc. Get-things-done approach : A proactive, resourceful mindset with a focus on delivering results. Learning Agility : Demonstrated ability to learn and master new skills or knowledge areas that are critical to the role and implement them effectively. Industry Background : Prior experience in the service industry is a plus Show more Show less