Project Manager – Process & Ops

Project Manager – Process & Ops

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Job Summary

At Klarecon, we’re scaling operations across multiple verticals. The Project Manager – Process & Ops will be instrumental in building a high-performance engine for delivery – driving measurable efficiency gains and instilling a culture of continuous improvement.

You will be responsible for handling client projects for Klarecon. You’ll be creating new processes and improving existing ones. You’ll also train junior project managers on areas including but not limited to process development, evaluation, and improvement; waste identification and management; efficiency management, etc. This role will be a combination of process and data analytical skills.

Key Responsibilities

• Implement a metric based ecosystem for our projects.
• Waste management.
• Process development and implementation.
• Deriving insights from regular data analysis and informing the operations.
• Define success metrics and performance benchmarks for operations.
• Build an operational knowledge center, including SOPs, training materials, and Q&A documentation.
• Provide regular progress reports to the management team.

Eligibility Criteria

Excellent Communication

Experience

• Real-time use of concepts such as PARETO charts, Focus Matrix, or others for decision making.
• Ability to use tools like Google Sheets/Excel for trend analysis, forecasting, and creating dashboards.

  A huge plus: building code scripts using these tools.

• Experience communicating project risks and tradeoffs to non-technical stakeholders
• At least 2 years of proven experience managing and leading teams.
• Past experience developing KPIs or OKRs for teams.
• Proven record of building KPIs and beating them in a challenging environment.
• Agency experience is a plus.

Tech Proficiency

Get-things-done approach

Learning Agility

Industry Background

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