Project manager [IT Industry]

Main Responsibilities

• Lead and guide the project team by providing direction, support, and mentorship in CRM (D365), Dataverse, and .NET projects.
• Collaborate with stakeholders and business users to capture requirements and translate them into actionable tasks for the team.
• Plan, coordinate, and oversee project activities, ensuring delivery within agreed timelines, scope, and quality standards.
• Monitor progress, manage risks, and resolve issues proactively to keep projects on track.
• Coordinate with deployment teams to ensure smooth release cycles, including release documentation and handover.
• Work with support teams to address post-deployment issues and ensure minimal business disruption.
• Provide accurate reporting and escalate critical challenges to senior management when needed.
• Drive estimation, sprint planning, and daily work prioritization for the team.
• Encourage innovation and propose improvements in applications, processes, and development practices.
  

Qualifications And Experience

• Minimum 12–15 years of IT experience with at least 8–10 years in Project/Team Management.
• Hands-on experience with Microsoft Dynamics 365 CRM, Dataverse, and .NET-based solutions (mandatory).
• Strong background in IT system development and implementation life cycle.
• Experience managing cross-functional technical teams in dynamic environments.
  

Functional & Technical Skills

• Good understanding of Azure/CRM/D365 functional and technical capabilities.
• Familiarity with integrations between D365, Dataverse, and .NET applications.
• Proficiency in project management tools (MS Project, Azure DevOps, or equivalent).
• Solid understanding of software development methodologies (Agile, Waterfall, Hybrid).
• Strong analytical and problem-solving skills, capable of guiding the team on technical and functional decisions.
  

Professional Skills & Mindset

• Excellent communication and stakeholder management skills (verbal and written).
• Strong leadership qualities – able to coach, mentor, and motivate team members.
• Proactive, solution-oriented, and focused on delivering results.
• Culturally aware, collaborative, and respectful of diverse working environments.
• Committed to fostering a learning culture and continuous improvement within the team.