Role Description
Job Title:
Change Manager / SRE Lead
Experience:
9 to 12 years
Role Overview
We are looking for experienced
Change/Release Management professionals
with a strong technical background to lead change management processes in large-scale infrastructure, network, and security environments. This role is hands-on, focusing on driving change governance, automation, and stability while working closely with SRE, DevOps, and infrastructure teams.
Key Responsibilities
- Lead and manage change and release processes across infra, network, and security domains.
- Run and facilitate CAB (Change Advisory Board) meetings, ensuring ITIL best practices are followed.
- Drive adoption of CI/CD pipelines (Jenkins, GitLab CI) for controlled and automated deployments.
- Work with container orchestration (Kubernetes – EKS/AKS) and Docker for production-ready changes.
- Manage and optimize observability/monitoring through Splunk, AppDynamics, Prometheus.
- Perform risk assessments and impact analysis for proposed changes.
- Develop and maintain advanced dashboards and reporting in Power BI/Tableau.
- Use SQL scripting for change validation, log analysis, and troubleshooting.
- Partner with cross-functional stakeholders to ensure smooth delivery and minimal risk in change management.
- Coordinate with SRE and platform teams for continuous improvement in release processes.
Required Skills & Experience
- 6–8 years in Change/Release Management with exposure to infra, network, and security changes.
- Strong ITIL Change Management expertise with proven CAB experience.
- Hands-on expertise with CI/CD tools (Jenkins, GitLab CI).
- Proficiency with Kubernetes (EKS/AKS), Docker, Kafka.
- Solid knowledge of AWS networking (VPCs, subnets, load balancers, security groups).
- Familiarity with SaaS/PaaS platforms, billing systems, and JIRA Cloud workflows.
- Strong data visualization and reporting skills (Power BI/Tableau).
- SQL scripting for validation/log analysis.
- Excellent cross-functional coordination, analytical thinking, ownership mindset, and stakeholder management.
Nice To Have
- Prior experience with SRE practices in large-scale distributed systems.
- Exposure to incident and problem management.
Keywords/Skills
Change Management, Release Management, CI/CD, Infrastructure Management, Kubernetes, Docker, AWS, Observability, SQL, Project Management, Stakeholder Management.
Additional Comments
Change Manager SRE leads with 6-8 years in Change/Release Management with exposure to infra, network, and security changes.
- Strong ITIL Change Management expertise; proven experience running CABs.
- Hands-on prior working experience with CI/CD (Jenkins, GitLab CI), Kubernetes (EKS/AKS), Docker, Kafka, Splunk
- Knowledge on AWS networking (VPCs, subnets, load balancers, security groups).
- Familiarity with SaaS/PaaS, billing platforms, and JIRA Cloud workflows.
- Strong knowledge of observability tools (Splunk, AppDynamics, Prometheus).
- Advanced reporting/dashboarding skills in Power BI/Tableau.
- SQL scripting skills for validation and log analysis.
- Excellent cross-functional coordination, analytical thinking, ownership mindset, and risk assessment.
- Strong facilitation and stakeholder management skills. All roles need to have tech background, we are not focusing on managers. More of Tech leads/SRE leads.
Skills
Change Management,CICD,Infrastructure Management,Project Management
