Project Manager

• Champion expertise within the Project Management teams and provide advice and solutions.
• Act as subject matter expert on client clinical study protocol and the transfer of study requirements into the endpoint PULSE platform to provide proper support to the Project Management Team.
• Serve as the primary point of contact for direct reports on the assigned team.
• Build effective partnerships with internal teams to advance projects through all development phases.
• Conduct key milestone check-ins with direct reports to maintain project schedules, track milestones, and manage cross-functional dependencies.
• Manage ongoing reporting of project health and profitability to internal and external stakeholders.
• Ensuring the Project Management team successfully manages all assigned projects and providing best in class customer service.
• Provide overall direction, guidance, mentoring, and training to the Project Management teams.
• Ultimately responsible for addressing any issues or problems within the team and to make sure they are dealt with appropriately.

• Assess risks associated with each Client RTSM system and change requirements, making the necessary decisions regarding Client RTSM systems.
• Work with upper management and HR to determine compensation for their respective Project Management team and\or personnel.

• Ensures all team members are participating in the achievement of company goals and objectives.

Experience

• Bachelor's degree or equivalent and/or appropriate experience
• Prior experience in successfully leading a team of individual contributors.
• • 3+ years of experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly.
• Prior experience in the life science industry or eClinical technologies preferred.
• Previous experience working in a fast-paced, entrepreneurial environment preferred.
• Prior experience delivering voice (IVR), web (IWR), and mobile (IMR), or RTSM platforms highly desirable.

Skills

• Exceptional attention to detail with excellent organizational skills and the ability to multi-task.
• Strong interpersonal skills with the ability to work effectively with professionals from diverse backgrounds.
• Good communication skills, both written and verbal.