Project Manager

JJob Title: Client Success Partner (On-Site)

Subtitle:

Location:

About the Company

Energy, Power, and Infrastructure

real, measurable improvements

About the Role

real procurement transformation does not happen remotely

Client Success Partner (On-Site)

not a support role neither a sales role

relationship-led, outcome-driven, on-ground role

What You Will Do

1. Work Embedded Inside Client Teams

• Spend

  1–2 days per week

  at client offices
• Build strong working relationships with procurement heads, estimation teams, and project stakeholders
• Understand how procurement and estimation are actually executed on the ground

2. Improve Procurement & Estimation Outcomes

• Study existing procurement and estimation workflows
• Identify gaps, inefficiencies, and delays
• Guide teams on using the platform to improve:
• RFQ processes
• Vendor discovery and comparison
• Technical and commercial evaluations
• Internal alignment and clarity
• Provide hands-on support during

  live procurement or estimation cycles

  when required

3. Drive Adoption Through Alignment

• Align multiple stakeholders within the client organization
• Respectfully challenge existing processes and suggest better alternatives
• Ensure the platform becomes part of the client’s

  daily procurement rhythm

  , not an occasional tool

4. Own Client Success & Renewals

• Act as the primary owner of client success outcomes
• Track and articulate value delivered to each client
• Lead renewal conversations grounded in

  trust and demonstrated impact

• Drive long-term retention through consistent on-ground engagement

5. Act as a Feedback Bridge

• Work closely with:
• Vendor communication teams
• Technology and product teams
• Share structured feedback from real, on-ground usage
• Help adapt workflows to client-specific needs

What Success Looks Like in 6 Months

• Clients actively rely on the platform for procurement and estimation
• Noticeable improvement in procurement quality and clarity
• Reduced back-and-forth with vendors
• Faster RFQ closures and stronger vendor comparisons
• High renewal rates driven by delivered value, not contracts

Who Should Apply

Required Experience

• 3+ years of hands-on experience

  in:
• Procurement and/or
• Estimation for EPC or project-based companies
• Exposure to

  Energy, Power, or Infrastructure

  projects
• Comfortable working directly with

  senior stakeholders

Required Skills & Traits

• Strong in-person communication and relationship-building skills
• Ability to understand and improve processes, not just execute tasks
• Confidence to challenge existing workflows constructively
• Comfortable working across multiple client locations in a week
• Curious, coachable, and comfortable with technology-enabled workflows

Nice to Have

• EPC, PMC, or large contractor background
• Experience handling multiple projects or sites
• Exposure to procurement tools, ERPs, or workflow systems

Compensation & Growth

• Competitive fixed salary
• Performance-linked annual variable based on renewals
• Travel expenses covered
• Clear growth path to

  Regional Client Success Lead