Project Manager - Data Center Operations

Our client is looking for a Program Manager for centralized data center technical operations, overseeing projects that standardize and optimize global data center functions from one location. This role ensures efficient service delivery across multiple sites, focusing on technical operations like server management, power, cooling, and security.

Key Responsibilities:

• Plan and execute projects to standardize operations like monitoring and maintenance across

global sites.

• Develop comprehensive project plans, including timelines, resources, and budgets.
• Coordinate and lead cross-functional teams to ensure project milestones and objectives are met.
• Monitor project progress and implement necessary adjustments to ensure successful completion.

Risk Management:

• Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.
• Proactively address issues and resolve conflicts within the project team.

Stakeholder Communication:

• Serve as the primary point of contact for all project-related communications.
• Provide regular updates to stakeholders, including senior management, on project status, risks, and issues.

Quality Assurance:

• Ensure that all project deliverables meet project objectives, industry standards and best practices.
• Conduct regular project reviews to identify areas for improvement and implement best practices.

Budget Management:

• Oversee project budgets and ensure financial accountability.
• Manage project expenditures and provide detailed financial reports.

• Maintain Dashboards to enhance visibility and control.
• Apply ITSM frameworks (e.g., ITIL) for processes like incident and change management, ensuring high service availability.
• Collaborate with regional teams to align local needs with centralized strategies, managing risks and compliance with global regulations (e.g., GDPR, HIPAA).

Preferred candidate profile:

• Requires 7+ years in program management, with at least 5 years in ITSM, and experience in data center operations.

• Strong understanding of data center technologies and industry standards.

• Excellent leadership, communication, and organizational skills.

• Skills include expertise in ITSM tools (e.g., ServiceNow, BMC remedy) and project management tools (e.g., MS Project).

• Preferred certifications: ITIL, PMP, or data center management (e.g., CDCP).