Project Manager

Position Overview

· The Project Manager will lead end-to-end operations, maintenance, manpower management, and client coordination for the Concern Water Supply O&M Contract.

· This role ensures uninterrupted water supply, timely complaint resolution, efficient workforce deployment, and full compliance with Concern safety and operational standards.

2. Key ResponsibilitiesA. Operational Management

· Lead daily O&M activities across all Concern colonies and facilities.

· Manage and monitor (Plumbers, Helpers, Mazdoors) across all shifts.

· Ensure proper valve operation, leak repairs, line maintenance, and water distribution.

· Oversee overhead tank level monitoring and compliance with supply schedules.

· Maintain readiness for emergency breakdown repair teams.

· Implement shift overlapping as required by Concern.

B. Client Coordination

· Act as the primary point of contact for Concern officers.

· Coordinate directly with the Engineer-in-Charge / AEE (Water Supply).

· Submit daily reports, complaint resolutions, and technical logs.

· Attend inspections, review meetings, and compliance audits.

C. Manpower Supervision

· Prepare duty rosters and shift assignments.

· Monitor attendance, discipline, PPE use, and job performance.

· Conduct periodic skill evaluations and internal training.

· Ensure professional conduct of all field staff inside Concern premises.

D. Complaint & Service Monitoring

· Ensure timely resolution of all water supply complaints.

· Maintain complaint registers and digital MIS tracking.

· Monitor response time and closure quality.

· Verify and approve repair quality and restoration work.

E. Safety & Compliance

· Enforce all Concern safety rules, PPE usage, and safe work practices.

· Ensure safety jackets, shoes, helmets, gloves, and belts are worn.

· Implement safety nets and special supervision for work above 20 feet.

· Submit accident reports within 24 hours as per tender requirement.

· Ensure no-smoking compliance and maintain discipline on site.

F. Documentation & Reporting

· Prepare Daily/Weekly/Monthly O&M performance reports.

· Maintain valve operation logs, water supply registers, and tank level records.

· Maintain attendance sheets, duty rosters, and billing documentation.

· Ensure all documents are inspection-ready for Concern.

3. Required Qualifications

· Diploma / B.E. / B.Tech in Civil or Mechanical Engineering preferred.

· Minimum 5 years of experience in water supply O&M or pipeline maintenance.

· Experience handling multi-location manpower teams.

· Strong communication, leadership, and emergency-handling skills.

· Proficiency in MS Office and technical documentation.

4. Key Competencies

· Problem-solving and decision-making

· Client handling & stakeholder coordination

· Safety-focused supervision

· Time management & multi-tasking

· High accountability and ownership

5. Reporting Structure

Reports to: Project Director / Operations Head (Company)

Coordinates with: Assistant Executive Engineer (Water Supply), Concern

Job Types: Full-time, Permanent

Pay: ₹611,418.48 - ₹2,099,017.78 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person