Position Overview · The Project Manager will lead end-to-end operations, maintenance, manpower management, and client coordination for the Concern Water Supply O&M Contract. · This role ensures uninterrupted water supply, timely complaint resolution, efficient workforce deployment, and full compliance with Concern safety and operational standards. 2. Key ResponsibilitiesA. Operational Management · Lead daily O&M activities across all Concern colonies and facilities. · Manage and monitor (Plumbers, Helpers, Mazdoors) across all shifts. · Ensure proper valve operation, leak repairs, line maintenance, and water distribution. · Oversee overhead tank level monitoring and compliance with supply schedules. · Maintain readiness for emergency breakdown repair teams. · Implement shift overlapping as required by Concern. B. Client Coordination · Act as the primary point of contact for Concern officers. · Coordinate directly with the Engineer-in-Charge / AEE (Water Supply). · Submit daily reports, complaint resolutions, and technical logs. · Attend inspections, review meetings, and compliance audits. C. Manpower Supervision · Prepare duty rosters and shift assignments. · Monitor attendance, discipline, PPE use, and job performance. · Conduct periodic skill evaluations and internal training. · Ensure professional conduct of all field staff inside Concern premises. D. Complaint & Service Monitoring · Ensure timely resolution of all water supply complaints. · Maintain complaint registers and digital MIS tracking. · Monitor response time and closure quality. · Verify and approve repair quality and restoration work. E. Safety & Compliance · Enforce all Concern safety rules, PPE usage, and safe work practices. · Ensure safety jackets, shoes, helmets, gloves, and belts are worn. · Implement safety nets and special supervision for work above 20 feet. · Submit accident reports within 24 hours as per tender requirement. · Ensure no-smoking compliance and maintain discipline on site. F. Documentation & Reporting · Prepare Daily/Weekly/Monthly O&M performance reports. · Maintain valve operation logs, water supply registers, and tank level records. · Maintain attendance sheets, duty rosters, and billing documentation. · Ensure all documents are inspection-ready for Concern. 3. Required Qualifications · Diploma / B.E. / B.Tech in Civil or Mechanical Engineering preferred. · Minimum 5 years of experience in water supply O&M or pipeline maintenance. · Experience handling multi-location manpower teams. · Strong communication, leadership, and emergency-handling skills. · Proficiency in MS Office and technical documentation. 4. Key Competencies · Problem-solving and decision-making · Client handling & stakeholder coordination · Safety-focused supervision · Time management & multi-tasking · High accountability and ownership 5. Reporting Structure Reports to: Project Director / Operations Head (Company) Coordinates with: Assistant Executive Engineer (Water Supply), Concern Job Types: Full-time, Permanent Pay: ₹611,418.48 - ₹2,099,017.78 per year Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person