Program Manager II, Learning & Development

DESCRIPTION

This role typically serves as an entry to mid-level position in L&D program management, focusing on executing and managing learning initiatives while building relationships with key stakeholders.
Key job responsibilities Key Responsibilities: Program Development & Management Design and implement learning programs aligned with organizational goals Manage program schedules, budgets, and resources Track program metrics and KPIs Ensure program quality and consistency Stakeholder Management Partner with business units to identify training needs Collaborate with subject matter experts (SMEs) Coordinate with instructional designers and facilitators Maintain relationships with vendors and external partners Content & Delivery Oversee development of training materials Coordinate both in-person and virtual training delivery Ensure content meets quality standards Manage learning management system (LMS) content Project Management Lead multiple learning initiatives simsimultaneously Create and maintain project timelines Manage risks and issues Regular reporting on project status Required Skills: 2-4 years of L&D experience Strong project management capabilities Excellent communication and presentation skills Basic understanding of adult learning principles Proficiency with LMS and common learning technologies Experience with data analysis and reporting Strong organizational and time management skills Qualifications: Bachelor's degree in related field (Education, HR, Business) Project Management certification (preferred) L&D certifications (beneficial) Experience with instructional design methodologies

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules