Role Overview: As a Program Manager, your primary responsibility will be to lead branch operations, drive sales performance, and ensure high customer satisfaction in the BFSI or Life Insurance industry. You should possess strong leadership skills, team management experience, and a solid understanding of the industry. Key Responsibilities: - Lead, manage, and motivate the branch sales team to achieve business targets. - Drive business growth through new customer acquisition and retention. - Oversee branch operations, compliance, and process adherence. - Develop and implement strategies to improve productivity and profitability. - Conduct training, coaching, and performance evaluations for the team. - Build and maintain strong relationships with clients and channel partners. - Handle escalations and ensure timely resolution of customer issues. - Track sales performance, prepare MIS reports, and coordinate with regional leadership. Qualification Required: - Graduate/Post-Graduate (MBA preferred). - 5-8 years of experience in Branch Management or Sales Leadership (preferably in BFSI/Insurance). - Strong leadership, communication, and team-handling skills. - Proven track record of achieving sales targets. - Good understanding of financial/insurance products and the local market.,

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