Program Manager (India)

Program Manager

Location: Remote, with occasional travel to client sites across India

Full-Time

Experience

Industry Exposure:

Role Overview

We are looking for a Program Manager who combines strategic clarity, ownership, and empathy to lead cross-functional programs that deliver measurable impact. This role goes beyond program execution — it requires mentorship, cultural leadership, and customer-first problem solving. The Program Manager will work with business, technology, and operations stakeholders to ensure delivery excellence, foster innovation, and build trust with clients.

Key Responsibilities

Program Leadership & Strategy

 Define and execute program roadmaps aligned with business objectives and industry best practices.

 Bring clarity to complexity by driving structure, measurable goals, and clear outcomes.

 Balance short-term delivery with long-term transformation by addressing technical debt, regulatory requirements, and innovation.

Stakeholder & Client Engagement

 Act as a trusted advisor to senior leaders and clients, shaping decisions through insight and data.

 Manage stakeholder expectations with transparency, ensuring alignment across diverse business and technology groups.

 Build lasting relationships by demonstrating accountability, empathy, and business understanding.

Execution & Governance

 Lead multiple projects under one program umbrella, ensuring timely, high-quality delivery.

 Establish risk and issue management frameworks, proactively mitigating challenges.

 Oversee financials, budgets, and resource allocation with discipline and accountability. Agile & Cultural Leadership

 Champion Agile/SAFe practices, not just as delivery frameworks but as enablers of collaboration, learning, and adaptability.

 Coach and mentor program teams, helping them evolve in ownership, curiosity, and purpose.

 Promote psychological safety and peer support to strengthen delivery culture. Innovation & Industry Awareness

 Stay ahead of regulatory, technological, and domain-specific trends (e.g., PCI-DSS, HIPAA, Open Banking, Digital Health).

 Leverage AI-first, automation-driven approaches to optimize program efficiency and decision-making.

 Drive experimentation and continuous improvement by questioning the status quo.

Qualifications &Skills

 Education: Bachelor’s or Master’s in Computer Science, Business, Engineering, or related field.

 Experience: 8–10 years of program/project management with exposure to finance, payments, healthcare, or digital transformation.

 Leadership: Proven ability to inspire, coach, and mentor teams, not just manage tasks.

 Methodologies: Proficiency in Agile, Scrum, SAFe, PMP, or Prince2.

 Technical Acumen: Understanding of software development, cloud, or enterprise transformation.

 Regulatory Knowledge: Familiarity with compliance frameworks relevant to finance, payments, or healthcare.

 Communication: Strong written and verbal communication with the ability to influence senior stakeholders.

 Problem-Solving: Analytical mindset with comfort in ambiguity and a bias for action.

Preferred Certifications

 PMP, PMP, Prince2, or SAFe Certification

 Certified Scrum Master (CSM) or SAFe Agilist

 Domain-specific certifications (e.g., CFA, CHFP, or Digital Transformation certifications)