Program Experience Coordinator

5 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Catalystia

Catalystia is a purpose-built platform designed to train and launch Future-Ready Catalysts. Through immersive learning, real-world application, and a vibrant community, we equip individuals to guide students with confidence, clarity, and care. Catalystia empowers participants to build meaningful careers as mentors, changemakers, or entrepreneurs, shaping the future of career guidance and development.

https://catalystia.org/


Overview

Program Experience Coordinator


Key Responsibilities

1. Hosting & Front-Facing Engagement

  • Act as the

    primary host

    for all live sessions, workshops, and community events, whether part of formal programs or standalone initiatives
  • Serve as the

    face of Catalystia

    , embodying our brand with professionalism, warmth, and energy across all front-facing platforms
  • Collaborate with marketing and content teams to be the spokesperson in campaign videos, explainer videos, platform tutorials, and other recorded or live content
  • Lead live facilitation with confidence—managing session flow, participant interactions, and smooth transitions
  • Monitor and respond to participant engagement in real time, maintaining a positive and inclusive environment
  • Support expert facilitators through smooth handoffs and live troubleshooting during sessions


2. Operations & Session Management

  • Own the preparation and coordination of all live sessions, including scheduling, tool setup, and dry runs
  • Serve as the

    Point of Contact (POC) for dry runs

    , ensuring expert facilitators are fully briefed and confident
  • Develop and maintain comprehensive

    session prep documents

    detailing expectations, run-of-show, technology use, and participant dynamics
  • Review and assist in refining expert presentation materials to align with Catalystia’s standards and learning goals
  • Coordinate with the Project Co-ordinator and Operations teams to track session timelines, deadlines, and deliverables
  • Maintain SOPs for session delivery, dry runs, and post-session follow-up, continuously identifying and implementing operational improvements
  • Manage logistics for participant communications, reminders, and session documentation


3. Participant Engagement & Experience Development

  • Design and implement creative engagement initiatives to sustain participant interest beyond live sessions
  • Collaborate with marketing to create and distribute promotional assets such as teaser posters, expert spotlights, countdowns, and event announcements
  • Develop and maintain a content calendar for ongoing engagement activities including competitions, workshops, and recognition campaigns
  • Analyze participant feedback, session metrics, and engagement data to propose actionable improvements
  • Conceptualize and prototype innovative interaction formats, asynchronous learning tools, and post-program experiences to deepen learning impact


4. Visual & Learning Design

  • Prepare visually compelling, on-brand slide decks and session materials that enhance learning objectives
  • Create and maintain standardized templates and toolkits to streamline session and collateral development
  • Collaborate with Learning Design to align session visuals with pedagogical goals and participant needs
  • Produce post-session visual content such as quote cards, summaries, and social media assets
  • Assist in designing participant journey maps, reflection tools, and follow-up engagement materials to ensure consistency and clarity


Who We’re Looking For

  • Confident and engaging presenter with experience hosting live or virtual learning events.
  • 2–5 years of experience in program coordination, event hosting, learning experience facilitation, or a related role.
  • Proven track record in hosting or facilitating live sessions (virtual or in-person) with diverse audiences.
  • Demonstrated ability to manage end-to-end operational workflows for events or learning programs.
  • Highly organized, detail-oriented, and proactive in managing operational workflows
  • Skilled in facilitating participant engagement both live and asynchronously
  • Comfortable with digital tools such as Zoom, Google Slides, Canva, Mentimeter, Slack, and project management software
  • Creative thinker with a strong aesthetic sense and the ability to translate ideas into compelling visuals
  • Collaborative team player eager to contribute across functions and take ownership of key processes


Team:

Level:

Type:

Salary Range:


If interested, kindly email your updated CV at aditi@vempower.org keeping the subject line as 'Application for Program Experience Coordinator - Your Name'.

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