Products Manager-Current Account

Job Description

Job Description: Objectives Responsible for overall segment strategy including sales planning, product designing, strategic launch, training of sales force and monitoring of product performance Developing the customized product/proposition and continuously work on upgrading the same. Ensure Product Adaptability and meet success criteria. Regular product benchmarking with competition and strategy for product re-alignment Monitoring and managing the segment/product profitability Lead the cross functional team for technical and operational processes for successful launch of product Developing the detailed engagement plan for keeping the segment transactional Working with marketing for regular BTL activity and managing the complete product communication and life cycle Key duties & responsibilities of the role: Business Digital Initiatives lead the development and implementation of digital initiatives for current accounts, such as online account opening, digital onboarding, and mobile banking enhancements. Product Development lead the development of new current account products and features, working closely with cross-functional teams, including IT, Risk, and Operations. Escrow, PAPG, and CMS develop and manage Escrow, PAPG (Payment and Settlement Systems), and CMS (Cash Management System) products, ensuring compliance with regulatory requirements and industry standards. Market Research_: Conduct market research and analysis to identify trends, opportunities, and threats, informing product development and strategy. Customer Gather and analyze customer feedback and data to inform product decisions and improve customer experience. Develop and implement suitable marketing/sales strategies to deepen customer relationships Ensure the process in place to resolve escalated customer queries/complaints within the prescribed TAT Train the sales team to improve the products knowledge, product per customers by additional cross sell and up sell of Ujjivan products to the existing customers. Manage the P&L for current account products, ensuring revenue growth, cost management, and profitability. Show more Show less