Production Support L2

Paycraft Solutions

3 - 4 years

3 - 7 Lacs

Navi Mumbai Mumbai (All Areas)

Posted:1 month ago| Platform:

Apply

Skills Required

Production support Prepaid System Unix production operations Java C++ Relational Databases ATM Operations ATM Payment Domain SLA Management card

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company Name: Paycraft Solutions Paycraft Solutions was founded in 2013 with the aim of easing urban mobility. Our organization is one of the leading solution providers for banks and operators of public transport. PayCraft, a homegrown MSME and one of the pioneers in implementing offline and contactless payments, is one of the preferred partners for the implementation of the open loop payment solution, which combines the technologies of the retail and transit/offline payment worlds to enable a multi-party digital ecosystem. Job Title: Engineer 2 / Sr. Engineer 1 Department: Production Support Location: Navi Mumbai, Belapur Graduation in B.Sc or BE in IT or Computers Experience: 3-4 years Role and Responsibilities Daily operational activities for Projects. Monitoring all transactions. Complete issue reporting. Ensuring Minimum escalations form clients and within the organization. Meeting all SLA requirements Complete ownership of L1 and L2 support Understanding the functioning of the system. Collaborating with other verticals. To check/Analyze the transactions and logs and device settlements. To track down issues and raise the same in Redmine tool. To support operational daily mails, chats and calls from clients, stakeholders. To help operational process documentation. To have operational manual work get automated. Preferred Skills & Knowledge Experience in ATM/Prepaid transaction switching technology. Good Understanding on Payment & Card Domain Basic knowledge in relational database, UNIX, Java, C++ Independent and proactive Good verbal and written communication skills Qualifications and Education Details

Mock Interview

Practice Video Interview with JobPe AI

Start Java Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Java Skills

Practice Java coding challenges to boost your skills

Start Practicing Java Now

Paycraft Solutions

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Production Support L2