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0.0 - 1.0 years
1 - 6 Lacs
new delhi, gurugram
Work from Office
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information Ensuring the adequacy of sales-related equipment or material Communication and people skills are required B.tech or BCA
Posted 5 days ago
5.0 - 10.0 years
9 - 15 Lacs
gurugram
Work from Office
Role of Sales & Business Development Manager is to improve organizations market position and achieve financial growth. Required Candidate profile This person defines long-term organizational strategic goals, builds key customer relationships,
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Full-time Experienced professional with a General Equivalency Diploma, your role will involve managing day-to-day operations associated with 65+ clients hosted on RPaaS platform from an L1 perspective. You will be the single point of contact for clients located in Mumbai and Bangalore, ensuring a seamless client experience by showcasing performance reviews, addressing critical bug fix issues, and containing client escalations related to P1/P2 issues. Your responsibilities will also include coordinating with internal teams for faster closure of Code Fix tickets, ensuring maximum Same Day Resolution on Incidents and Service Requests, and conducting feedback sessions with engineers. Additionally, you will be responsible for resource management, shift adherence, compliance monitoring, and 24x7 production support operations. Key Responsibilities: - Managing day-to-day operations for 65+ clients on RPaaS platform - Showcasing performance reviews and addressing critical bug fix issues - Serving as a single point of contact for clients and containing escalations - Coordinating with internal teams for faster closure of Code Fix tickets - Ensuring maximum Same Day Resolution on Incidents and Service Requests - Conducting feedback sessions with engineers - Managing resources for achieving client and management objectives - Monitoring compliance, process consistency, and shift adherence Required Qualifications: - Hands-on experience with SQL/DML, FLT/SNOW, Kibana/Xtranet, ATM/Card Operations - Operational Execution, Escalation Resolution, Client Service, Team and Workforce Management, Communication Presentation, Problem Solving skills In addition to the technical and management skillsets, the ideal candidate for this position should hold a Bachelor's degree in computer science, information systems, or an equivalent combination of education, training, or work experience. As part of the role, you will need to have a strong technical understanding of data processing, knowledge of banking applications and their interdependencies, and excellent project management and communication skills. Your customer-focused leadership abilities, along with exceptional customer service skills, will help in building high levels of customer satisfaction for both internal and external clients. Your problem-solving, team management, and time management skills will be crucial in ensuring efficient operations and service delivery. Please note that FIS is committed to protecting the privacy and security of all personal information processed to provide services to clients. Recruitment at FIS primarily works on a direct sourcing model to ensure transparency and fairness in the hiring process.,
Posted 5 days ago
3.0 - 8.0 years
3 - 8 Lacs
navi mumbai
Work from Office
Job Description: candidate must have knowledge vision plus, way4, cards Simulators Functional Tester with Banking domain specially from the Payment Switch , Cards, ATM, POS Experience on Payments Switch like FIS IST (Preferred) , ACI BASE24, BPC SmartVista, HPS PowerCard etc. Candidates with a development background on these systems are also welcome. Experience with testing on ATM and POS Machines. Experience with VISA, Mastercard, FIS OTS , FinSim simulators. Should have hands-on simulator testing experience. Experience in VISA , Mastercard, CUP, JCB Issuer certifications. Should have done min one end-to-end certification. Experience with any Card management System or Merchant Acquiring will be an advantage. Assist in leading the QA team, including mentoring and managing direct reports, and providing updates to the manager. Foster a collaborative environment that prioritizes effective communication and continuous improvement. Contribute in end-to-end product QA across functional, automation, and performance testing streams. Follow the QA/QE practice aligned with business objectives and foster best practices. Drive discussions with stakeholders Improve visibility and collaboration in automated testing, including tracking, and reporting. Develop tests for large-scale data migrations and high-throughput scenarios. Simulate system data growth and evaluate future scenarios Design scalable test automation patterns to support platform customization and configurability. Create and maintain automated test suites integrated into CI pipelines. Ensure traceability between testing activities and project outcomes. Maintain key performance indicators (KPIs) for quality to measure and track QA performance, efficiency, and effectiveness. Capture the Test artifacts Proactively manage tasks, prioritizing and requesting resources when necessary. Collaborate with cross-functional teams to identify and resolve quality issues.
Posted 6 days ago
5.0 - 10.0 years
2 - 7 Lacs
hyderabad
Work from Office
Job Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers and vendors all time. Day to day follow up for new ES installation, Reinstallation and Deinstallation request if any. Acknowledging and resolving customer complaints timely. Communicating with customers through various channels. Knowing our products inside and out so that you can answer questions. Taking prompt action on customer query & the incidents as per standard process. Keeping records of customer interactions, transactions, comments and complaints as per standard process Communicating and coordinating with colleagues as necessary. Ensure to follow all compliances related to workflow. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Basic job requirement Any Graduate / Postgraduate or any certification related to technical field Good communication skills - English and Hindi is MUST Experience in ES will add more value. Understanding of various MS & Vendors operations will be added advantage Ready to work in shifts (Morning / Afternoon / Night incl. Weekends) Good knowledge of MS Office applications Good organizational skills and able to work well independently and within the team Should be able to interact with Banks and service providers
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
At ANZ, we are dedicated to leveraging new technologies and data to enhance the financial wellbeing and sustainability of our vast customer base. Our card transaction and settlement platform, a crucial component of the ANZ Card Switch Solution, is responsible for processing millions of credit and debit card transactions daily from various channels. This high-performance system operates with 24/7 availability and plays a significant role in providing essential services to customers in New Zealand. As the systems engineer or programmer in this role, you will be required to have a deep understanding of programming languages, software development, hardware systems, and networking. Your problem-solving skills will be put to the test as you analyze complex issues, devise effective solutions, and implement them efficiently. Your role will involve project management, innovation, communication with team members and clients, adaptability to evolving technologies, and proficiency in data analysis and interpretation for informed decision-making. To excel in this position, you must possess at least 8 years of experience in systems engineering or programming, with a minimum of 5 years specifically in POS, ATM, and Switching. Experience in Base24 or Tandem Development is essential, along with proficiency in Java and SQL technologies. Your ability to thrive in an ever-changing environment, improve processes, contribute to design and development, and provide technical expertise will be key to your success in this role. Additionally, having knowledge of cybersecurity protocols, experience in infrastructure and system engineering, and the ability to respond to production incidents effectively are crucial requirements. You will play a pivotal role in implementing vendor upgrades/patches, orchestrating system changes, ensuring successful software implementation, and managing pre-production and production environments. While not mandatory, familiarity with computer security, SSL, DNS, Linux, virtualization, clustering, and infrastructure will be advantageous. ANZ offers a dynamic work environment where you can be yourself and make a real impact. Our commitment to diversity and inclusion ensures that all individuals are welcome to apply, and we are open to discussing any adjustments needed for the recruitment process. Join us at ANZ and be part of a team that is driving transformation and creating a positive workplace culture. Explore flexible working options and a range of benefits while contributing to our mission of providing exceptional banking and financial services globally. To apply for this role and learn more about working at ANZ, please visit our Careers page and search for reference number 101002.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Consultant for Implementation with a focus on Intellimatch products, you will be responsible for working on implementation projects at customer sites within the Financial Services domain. Your key responsibilities will include designing, configuring, and implementing IntelliMatch products according to project tasks, as well as providing training, scoping, and estimating tasks. You will play a crucial role in accurately documenting client requirements, proposing solutions, and managing the sign-off process. Acting as the primary point of contact for end-users, you will investigate, troubleshoot, and resolve any technical or functional issues efficiently. Effective communication and timely escalation of concerns to the project manager will be essential aspects of your role. Collaboration with project management, product management, and development teams will be necessary to ensure successful project delivery. Building strong relationships with clients, both internal and external, is a key part of delivering personalized and professional service. Continuous improvement in consulting processes, methods, and standards will be encouraged. You will be required to work under pressure to meet deliverable deadlines and maintain a calm and professional demeanor when dealing with challenging situations. Collaborating with sales and pre-sales teams, you will leverage your domain expertise to help clients enhance their processes and achieve higher rates of straight through processing. Facilitating workshops with clients to identify pain points, process improvements, and configuring solutions will be part of your responsibilities. Managing project teams, developing project plans, and effectively managing client expectations throughout project delivery will also be crucial. To be successful in this role, you should have 5-9 years of experience in a financial services back office environment, with knowledge of reconciliation, cash management, or exception processing. Hands-on experience with end-to-end implementation in an IT organization, along with strong interpersonal, problem-solving, and decision-making skills, will be required. Technical expertise in areas such as IntelliMatch, MSSQL databases, reconciliation tools, and network administration will be beneficial. Proficiency in Windows Server, SQL Administration, VB/SQL/Batch scripting, Crystal Reports, and familiarity with tools like SSR, Accurate, T-Rex, TLM will be advantageous. Experience with MS Project and MS Visio, along with excellent written and oral communication skills, will be essential for this role. If you are looking to utilize your industry expertise as a Business/Technical Consultant in a dynamic IT environment, this opportunity may be ideal for you.,
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
pune
Work from Office
Job Requirements Key Responsibilities Manage billing, POS systems, and payment transactions (cash, card, UPI, wallets). Ensure accuracy in billing, refunds, and discounts. Handle daily cash reconciliation and maintain transaction records. Provide courteous service to customers at the checkout counter. Follow store policies, SOPs, and compliance requirements. Assist with basic customer queries related to billing and payments. Support sales teams during peak hours if required.
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
mumbai
Work from Office
Sr. Executive Incidents Management System Centre Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates / custodians/ Vendors and other calls from FLM/ SLM Support Co- ordination with different departments (Field/ UPS/ CRA/ OEM vendors) Handling the escalation from Internal/ External sources and maintain a healthy relationship with all the stakeholders Providing online technical support to field engineers and Electrician FLM and SLM Follow up & Alert handling/ Escalation handling Incident Management & Logging of Complaints Ensuring minimum ATM downtime associated with ATM Hardware / Network / Power Responsibilities: Monitoring of ATMs as well as Coordinating with ATM officers for FLM, SLM Maintain the track for high priority issues, Co- ordinate with local Coordinators, area managers and Vendors for resolution Authenticate the dependency for down time of ATMs and work closely to make ATM operational on priority Escalate high TAT calls to internal/external stakeholders Handle interactions on phone as well as on mail within stipulated period Desired Attributes: Energetic, excellent communication skills, Team spirit, Team Player, Problem solving approach Experience and Education Background: 1-3 years preferably from ATM Industry Any Undergraduate OR Graduate with Good Communication Skills Open to work in Rotational Shifts (Day / Night)
Posted 1 week ago
3.0 - 8.0 years
10 - 20 Lacs
pune, chennai
Work from Office
Role & responsibilities 3+ years of Hands-on experience of Base24 classic (ATM Device Handler (NCR, Diebold, triton), AUTH, HISO, all interchange interface processes, BICI, POS Device Handler (HPDH, SPDH, APAC), RTAU, APAC. with proven technical skills in Design, Development, unit testing, implementation and pre-post implementation support. Possess strong domain/product knowledge of Base24, card payments industry, Credit and Debit functionalities and life cycle. Technically strong and excellent in TAL, TACL, SCOBOL & COBOL programming languages. Experience in Tandem utilities like DDL, FUP, ENFORM, SCUP, BIND, SCF, BATCHCOM, DEBUG, INSPECT, SPOOLER and ENSCRIBE database. Very familiar with EMS, Audits, NCPCOM, Pathway, Requester/Server debug, Refresh and Extract processes. Good understanding and hands on experience Base24 Classic Development in various modules, Experience on usage of XPNET configuration and commands. Understanding of Base24 source codes, change and release management, application debugging and problem resolution. Excellent analytical and troubleshooting skills experience on Base24 ATM, POS, Schemes, BIC ISO, Host ISO interchange interfaces. Knowledge of simulators like ASSET/FINSIM, MasterCard, VISA, Amex and SIMPP configuration and usage. Good understanding on ISO8583, ISO 93 message format. Extensively worked with banking industry standard & message formats like ISO8583, 93. Knowledge in Messaging standards. Work experience of applying mandates, enhancing modules for EMV and Tokenization support.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
kochi, navi mumbai, pune
Work from Office
Who is an ideal fit for us? We are looking for skilled Process champions with a focus on UPI/IMPS/ATMs/Cards/BNAs FinancialOperations and Dispute management to join our team. What will you get to work on? As a core member of the Process automation team, you will: Perform and manage the end-to-end process, resolving unmatched/open transactions items and managing the disputes and chargeback processes Collaborate with Customers to understand challenges and deliver tailored solutions Configure and maintain automated systems, ensuring accuracy and efficiency in handling large volumes of financial data Run processes at banks/customer premises seamlessly Demonstrate strong troubleshooting skills and conduct Root Cause Analysis (RCA) to resolve implementation challenges efficiently Maintain comprehensive documentation of processes, workflows, and system configurations What do we expect from you? For the Recon Executive role, we are seeking candidates with the following skills and expertise: Proficiency in MS Excel and hands on experience in UPI/IMPS/ATMs/Cards/BNAs payment operations for Banks in India Experience of managing dispute and chargebacks is mandatory Basis knowledge of SQL is a plus Hands-on experience with financial systems or related softwares. Strong understanding of payment processes and financial transactions. Strong analytical skills with the ability to interpret complex financial data. Excellent communication and interpersonal skills to liaise with customers and internal teams. Previous experience in working on automation projects, bringing valuable insights and efficiencies to the processes Work From Office: Kochi/ Pune / Customer locations Why join us? Discover unparalleled professional and financial growth by joining our dynamic team, where we offer: A remarkable team of industry experts with a proven track record for driving impact Competitive compensation packages and a generous Employee Stock Ownership Plan Opportunities to work with leading financial services and Banks. An engaging and enjoyable work environment that fosters collaboration and innovation
Posted 2 weeks ago
1.0 - 5.0 years
0 - 3 Lacs
kota, anantapur, jabalpur
Work from Office
Field service engineer, ATM Machines, Cash Machines,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an experienced Systems Engineer or Programmer with 8+ years of experience, you will be responsible for contributing to the design and development of solutions for ANZ's card transaction and settlement platform in Bengaluru. Your role will involve providing technical expertise to make informed decisions, responding to production incidents, and ensuring the successful implementation of software through the agreed software development lifecycle. The ANZ Card Switch Solution processes millions of credit and debit card transactions per day across various channels. It is a high-performance and robust system that requires 24/7 availability to provide essential services to customers in New Zealand. You will need to have a deep understanding of programming languages, software development, hardware systems, and networking. Your problem-solving skills will be crucial in analyzing complex issues and implementing effective solutions. Additionally, you should possess project management skills, creativity for innovation, strong communication abilities, adaptability to modern technologies, and proficiency in data analysis. Key Requirements: - 8+ years of experience in systems engineering or programming - Experience in either Base24 or Tandem Development - Minimum 5 years of experience in POS, ATM, and Switching - Proficiency in Java and SQL technologies - Comfortable with ambiguity and adaptable to evolving environments Your responsibilities will include orchestrating system configurations, providing primary and secondary support for incidents, implementing vendor upgrades/patches, managing pre-production and production environments, and collaborating with other teams for end-to-end testing. Additionally, having knowledge of computer security, SSL, DNS, Linux, virtualization, clustering, and infrastructure will be beneficial. Joining ANZ in Bengaluru offers you the opportunity to be part of a dynamic team that drives transformation initiatives and creates a culture of inclusivity. With a focus on flexible working options and benefits such as health and wellbeing services, ANZ values diversity and encourages applications from individuals with different requirements. If you are a candidate with a disability, adjustments can be made to support you throughout the recruitment process. Apply for this role by visiting ANZ Careers and searching for reference number 97524 before the job posting end date on 06/06/2025, 11.59pm (Melbourne Australia).,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
The multinational IT services and consulting company headquartered in the USA, with revenues of 19.7 Billion USD and a global workforce of 3,50,000, listed on NASDAQ, is a prominent player in the IT services industry, focusing on digital transformation, technology consulting, and business process outsourcing. The company specializes in Digital Engineering, Cloud Services, AI and Data Analytics, Enterprise Applications (SAP, Oracle, Sales Force), IT Infrastructure, and Business Process Outsourcing, with major delivery centers in India, including Chennai, Pune, Hyderabad, and Bengaluru. With offices in over 35 countries, India serves as a significant operational hub, alongside its U.S. headquarters. As a Base24 Classic Developer, you will be responsible for using your knowledge of TAL, COBOL, TACL, and SCOBOL programming languages to handle ATM, POS, EMV, and Tokenized transactions. Your role will involve designing, developing, testing, building, documenting, and troubleshooting to meet business requirements, ensuring that the development aligns with client coding standards and guidelines. You will be expected to report progress to the leadership team at agreed frequencies. To excel in this role, you should have a clear understanding of Pathway, BATCHCOM, FUP, INSPECT, EINSPECT, BIND, SCF, and SCUP. Your excellent analytical and troubleshooting skills will be crucial, particularly your experience with Base24 ATM, POS, Schemes, BIC ISO, and Host ISO interchange interfaces. If you have over 6 years of experience and possess the required skills and expertise, this full-time position based in Pan India with a flexible notice period awaits you.,
Posted 2 weeks ago
12.0 - 22.0 years
12 - 18 Lacs
mumbai
Work from Office
Program Manager Location: Mumbai Domain : ATM NCRA is the leader in India in the ATM space. Part of the solutions offered by NCRA is Total Implementation Services Site build services for Bank branches, retail and hospitality stores and ATM rooms. This covers project management, feasibility studies, vendor management and managing the entire fitout process for civil interiors and electricals Job Description As the Program manager- TIS, you would be expected to manage the following Drive and ensure TIS performance in terms of planning, execution and delivery on time. Ensure timely orders and intimations on a real time basis and on each projects Track projects performance on a real time basis and identify potential risks and gaps and close them proactively Ensure timely delivery, billing and documentation Ensure processes of bill checking and validation Track revenue documentation and maximize revenue each month, month on month Track key indices on team performance Be the face of NCR TIS to customer The successful candidate will have experience working with external vendors; excellent verbal and written communication skills; and a strong will to get stuff done and deliver results. Keys to success also include: Ability to think and react in a high-energy, fast-paced environment Proven negotiating skills and influencing abilities Superior communication skills, high attention to detail, comfortable rolling up their sleeves and getting scrappy to get stuff done Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines Basic Qualifications 12+ years in managing fast tracked projects Proven track record in project management and project implementation Negotiating skills, influencing abilities Experience with business analysis and Excel Demonstrated ability to manage multiple projects prioritization, planning and task delegation Bachelors degree required Preferred Qualifications Technical fluency; comfort identifying key technical issues, understanding their business development implications, and discussing alternative technical solutions Strong analytical and quantitative skills; strong bias towards data-based decision making, and comfort with pro-forma financial and operational analysis Excellent communication and persuasion skills; demonstrated success building buy-in for an innovative and bold strategic vision Tenacity and sense of urgency; the ability make things happen quickly with large, less nimble partners EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 2 weeks ago
4.0 - 6.0 years
0 - 3 Lacs
pune
Work from Office
We are hiring for a Switch Tester Issuing Side with hands-on experience in various switches such as Postilion, Base24, EPS, and Switch Migration. Key Requirements: Strong experience in card transactions and key configuration 4 to 7 years of relevant experience Candidates currently serving notice period preferred Note: This role is not for Switch Acquiring If your profile matches the above requirements, please share your resume at ankita.ghorai@verinite.com .
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Join us as a BASE24 Developer at Barclays, where you will spearhead the evolution of the digital landscape, driving innovation and excellence. Utilizing cutting-edge technology, you will revolutionize digital offerings to ensure unparalleled customer experiences. As a successful BASE24 Developer, you should possess the following experience: - Strong BASE24 development & design experience - Switch knowledge on Tandem Platform - Proficiency in languages such as TAL, COBOL, SCOBOL, TACL, Spool Com, Peruse - Knowledge of simulators like MasterCard, Visa, FINSIM, Versa Test, and Asset - Understanding of ATM, POS switch ISO8583 message, supported cards, and transaction types is a must. You may undergo assessment for key critical skills relevant to success in the role, including risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology expertise. This role is based in Pune. Purpose of the role: To design, develop, and enhance software using various engineering methodologies to provide business, platform, and technology capabilities for customers and colleagues. Accountabilities include: - Developing and delivering high-quality software solutions using industry-aligned programming languages, frameworks, and tools. - Collaborating cross-functionally with product managers, designers, and engineers to define software requirements and ensure alignment with business objectives. - Participating in code reviews, promoting a culture of code quality and knowledge sharing. - Staying informed about industry technology trends, contributing to the organization's technology communities, and fostering technical excellence. - Adhering to secure coding practices and implementing effective unit testing to ensure proper code design, readability, and reliability. Analyst Expectations: - Executing work requirements as per processes and procedures, collaborating with closely related teams. - Checking the work of colleagues to meet internal and stakeholder requirements. - Providing specialist advice and support in your work area. - Taking ownership of managing risk and strengthening controls related to your work. - Developing an understanding of how teams contribute to broader objectives and building upon expertise. - Making judgements based on experience and assessing the validity of options under unique circumstances. - Communicating sensitive information to customers and building relationships to address their needs. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The job opportunity is for General International Banking at HCL Navalur. The drive is scheduled on 12th, 13th, 14th, and 15th March 2025. Interested candidates with relevant experience are invited to attend the walk-in interview. **Walk-in Details:** - **Date:** 12th, 13th, 14th, 15th March 2025 - **Timing:** 12:00 PM to 3:00 PM - **Interview Location:** ETA 1 - HCL Navalur - Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130 **Note:** - Only candidates available for immediate joining are encouraged to attend. - The job requires working from the office at HCL Navalur. - The shift timings are in the UK Shift from 12:00 PM to 10:00 PM. - Contact Person for HR: Vishnu/Freddy **Requirements:** - **Years Of Experience:** - Analyst - Minimum 2-5 years in a similar role (Maximum expected 30% hike from last CTC only) - **Qualification:** Any Degree is mandatory **General Banking Job Description:** - Candidates must have experience in International Banking. - Candidates with experience in Retail Banking are preferred. - Experience in End to End Banking Operations is required. - Experience with ATM/Bereavements/Reconciliation is a plus. **Perks and Benefits:** - Cab facility is provided for a two-way commute for up to 30 Kms.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
bengaluru, karnataka, india
On-site
JOB DESCRIPTION We are actively hiring! If you're looking for an exciting opportunity or know someone who might be a great fit, don't hesitate to reach out. ACI Worldwide Inc. (: ) is a company headquartered in Elkhorn Nebraska ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating endpoints, including (ATM), merchant (POS) terminals, bank branches, , , , and internet commerce sites In short, we're helping banks, merchants and billers capture rising real-time opportunities and volumes, all to meet the shifting needs of their consumers and business customers. Our people are the core of our business and our team represents a globally diverse, passionate and dedicated group of thousands of individuals around the world who share a common commitment to making our customers successful by driving the future of payments. As a Sr Base24 Technical Consultant you can help make possibilities happen. Job Summary: Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours). Job Responsibilities: Analyzes client's business needs and requirements and provide various solution options to customer Design, build and/or maintain for ACI products using required tools. Identify problems uncovered by testing or customer feedback and correct problems Evaluate code to ensure it is valid, meets industry standards and is compatible with devices and/or operating systems Confer with development teams to prioritize needs, resolve conflicts, and help choose solutions Develop or validate test routines and schedules to ensure on time quality deliverable. Provide estimates for team based on Product supplied Business Requirements Active participation in mentoring junior staff while also growing abilities and domain knowledge with active participation with senior staff. Ability to highlight any impact/risk based on Bank payment echo system. Ability to address customer Functional and Nonfunctional requirement needs. Ability to troubleshoot issues and provide immediate solution. Ability to provide impact analysis for the Mandates in accordance with Bank Payment eco system. Assists customer with implementation methods and efforts as necessary to ensure successful product adoption. Follow prescribed process and recommend process improvements if needed. Perform other duties as assigned. Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills and Experience required for the job: Bachelor's degree in Computer Science, Information Systems or any equivalent degree. 10 - 14 years relevant experience. BASE24 domain and development knowledge ATM/POS Interchange Interface ISO8583 EMV/Contactless Excellent knowledge on BASE24 configuration and development skills. Working knowledge on Transaction Security Services (TSS) Knowledge on Fraud Application, Data replication tools Hand on experience on Simulators like VTS, MC, ATM emulators, RUPAY Simulators etc. Working experience on project Implementation in a bank or processor environment using BASE24 Knowledge of transaction Language - TAL In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment. Our benefits are the Best in Industry such as Health Insurance for Employee and Family with periodic health checkups. Paid time off and sick time off Maternity and Paternity time off. Robust rewards and awards program. #LI-AP
Posted 2 weeks ago
3.0 - 8.0 years
14 - 18 Lacs
mumbai, pune, chennai
Work from Office
Project description This is support-focused IT role, the emphasis is on facilities and retail technologies. You'll be managing and supporting applications that help with: uilding/facilities management Retail operations (like point-of-sale systems) Temperature and asset monitoring esponsibilities nderstand how facilities and retail technologies support operations roubleshoot and maintain these systems ork with different departments (facilities, retail, IT, etc.) ocument processes and follow change management protocols e flexible and responsive, especially during off-hours kills Must have + years of IT experience trong critical thinking and problem-solving ood business understanding of operational workflows xcellent communication and teamwork bility to learn and adapt to new applications xperience with uilding/facilities management emperature monitoring oint-of-sale (POS) systems ice to have ny tools are used to optimize operations in physical spaces like hospitals, retail stores, and facilities. b>Location - pune,mumbai,chennai,banagalore
Posted 3 weeks ago
4.0 - 9.0 years
7 - 17 Lacs
hyderabad
Work from Office
About this role: Wells Fargo is seeking a Senior Scrum Master. In this role, you will: Facilitate the scrum process with cross functional impact that involve moderately complex projects, non-projects, or maintenance work Guide the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met Partner with discipline managers about governance policies and adherence to corporate standards Facilitate the Scrum Agile ceremonies for the teams Collaborate with product owners, program or project managers to communicate delivery of work product from the team and escalate key risks and issues impeding scrum team effectiveness Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Well versed with Agile methodology and all daily scrum activities Able to educate and coach team members on Agile best practices Keep the team organized, on track, and focused on what matters to execute the sprints Ability for team to have good argumentative dialog and build robust ideas to build complex solutions Empower and encourage the Team to manage its own impediments and constraints Ensure good relationship between the team and product owner as well as others outside the team Proactively develop product knowledge and help team in getting better refinements Good understanding of tools like JIRA for managing sprints , reporting etc. Scrum master Agile SAFe certification will be added advantage Experience in Branch & ATM related applications will be advantage. Job Expectations: Possess good communication and interpersonal skills Ability to manage 2-3 feature teams.
Posted 3 weeks ago
2.0 - 7.0 years
1 - 3 Lacs
mumbai
Work from Office
Key Areas of Responsibility 1.Customer Relations/Customer Satisfaction • Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office). • Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately. • Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures. • Communicates to all levels - Service/Installation Coordinator/Customer/Control Tower, throughout the entire service activity. • Represents NCR in a manner that reflects positively on the image and reputation of the company 2. Customer Services Assists or delivers the following customer services: • Installation and set-up of hardware, hardware modifications, first line maintenance, multi-vendor maintenance • Performs periodic preventative maintenance on assigned products • Diagnoses problems, makes minor repairs, and replaces components (at the module level). Follows appropriate security procedures when working with ATMs and or within financial institutions. • Equipment Staging and Installation • Performs shop or site staging of equipment as assigned • Assists, as part of a team, in site preparation and equipment installation. May install limited modifications or Field Retrofit Orders (FROs) • Performs any needed modular swaps and unit replacements 3. Asset Management • Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management • Maintain an appropriate parts inventory as well as parts record keeping 4. Reporting • Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required • Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation • Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities 5. Scope • T&M Revenue- meet or exceed plan based on territory or country/region goal • Closed Calls/CE/Day – based on territory or country/region goal • Utilization Rate – based on territory or country/region goal • Open Calls/CE/Day – based on territory or country/region goal • Local Parts Fill Rate/Day – based on territory or country/region goal • Customer Satisfaction – based on territory or country/region goal • Call backs - based on territory or country/region goal • SRL/SLA Percentage of SLA Met based on territory or country/region goal • FVR - based on territory or country/region goal Requirements/ Environment • Valid Drivers' License and cleared background check and drug screen • Ability to work nights, weekends, overtime, flex shifts and on-call shifts are required Work Environment • To service accounts within a given area and may be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports • Conducts work at customer site(s), local NCR offices, or in a virtual environment Physical Environment • May require prolonged travel, carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) • May require bending/squatting, walking/standing /sitting for prolonged periods • Exposure to enclosed spaces, dust, drafts, and damp areas • Assuming cramped/unusual positions, reaching, pushing, pulling, twisting, climbing, bending, stooping, and squatting • Function under stress and engage in interpersonal relations (heavy work load, potentially dissatisfied customers) Acceptable advanced training may consist of: • One year of College level courses, equivalent military training, or training in electronics or computer technology. • One year of electronics or computer training at a recognized trade school to include both theory and in-class hands on time. • A+ Certification
Posted 3 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
mumbai
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ACI Universal Payment BASE24-Classic Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and troubleshooting to enhance application performance and user experience, contributing to the overall success of the projects you are involved in. Must have skillsACI Universal Payment BASE24-Classic Minimum 6 years of relevant experience is required Job Requirements:Key Responsibilities1.The individual will provide level 2 level 3 support for BASE24 Applications2.The candidate will perform configuration changes as required and provide on-call support3.The candidate will perform preventive maintenance activities to ensure system stability, including certificate renewals and compliance with annual mandates from entities such as VISA, Mastercard, and Vocalink.4.The candidate will support client change management process and activities5.The candidate will support incident change and problem management activities along with break-fix support and stakeholder management6.The candidate demonstrates the ability to work independently and has progressed to become a Subject Matter Expert (SME).7.Contributes to resolving system-related issues by providing effective solutions and support within the BASE24 environment. Technical Experience1.6 plus years of systems engineering experience, specific to the BASE24 classic2.Demonstrated expertise configuring Tandem subsystems3.Must have COBOL85, TACL, TAL, BASE24 Classic knowledge.4.Practical experience with Tandem utilities such as FUP, Enscribe, Batchcom, Spoolcom, XPNET, Pathway, Meascom, Peruse and TSS.5.Have good knowledge on transaction routing, transaction authorization, ATM cutover, ATM balancing, configuration6.Experience with Support and exposure to ITIL practices are preferable7.Experience to work in Cards and Payments domain will be given preference Professional AttributesGood interpersonal communication skill is required Educational QualificationBachelors Degree in appropriate field of study or equivalent work experience Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
hyderabad
Hybrid
Job Summary: We are seeking a skilled IT Payments Application Analyst to join our team. The ideal candidate will have experience with the ACI Postilion platform, and INETCO Insight, or similar payments and monitoring applications. This role involves configuring, maintaining, and troubleshooting payment applications to ensure seamless transaction processing and optimal system performance. Key Responsibilities: Application Configuration: Configure and maintain the ACI Postilion platform, internal applications, and INETCO Insight monitoring system to support payment processing requirements. Troubleshooting: Identify, diagnose, and resolve technical issues related to payment applications, ensuring minimal downtime and optimal performance. System Monitoring: Monitor application performance and transaction processing using INETCO Insight to proactively address potential issues. Documentation: Maintain detailed documentation of configurations, processes, and troubleshooting steps to ensure knowledge transfer and compliance. Collaboration: Work closely with cross-functional teams, including IT, operations, and customer support, to ensure alignment and effective communication. Testing: Conduct thorough testing of application updates and new configurations to ensure stability and functionality. Support: Provide technical support to internal teams and external clients, addressing inquiries and resolving issues promptly. Continuous Improvement: Stay updated with industry trends and best practices to recommend and implement improvements to payment systems. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 3 years of experience working with the ACI Postilion platform, NCR internal applications, and INETCO Insight or similar payments applications. Technical Skills: Proficiency in application configuration, troubleshooting, and system monitoring. Familiarity with payment processing systems and protocols. Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues efficiently. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Team Player: Ability to work collaboratively in a team environment and manage multiple priorities effectively. Preferred Qualifications: Experience with other payment processing platforms and applications. Knowledge of industry regulations and compliance standards related to payment processing. Certification in relevant technologies or platforms.
Posted 3 weeks ago
2.0 - 4.0 years
6 - 10 Lacs
hyderabad, chennai, bengaluru
Work from Office
Skills/Experience: Good understanding of Audio Android Arch, Android tools like ADB, Fastboot, CTS, VTS, GTS and Python or Shell Domain: Audio Testing Location - Bengaluru,Hyderabad,Chennai,Pune
Posted 3 weeks ago
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