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1.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
, , Basic computer . : POS (Point of Sale) , , UPI , neat clean : Perfect written English
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a seasoned Software Support Engineer at Diebold Nixdorf, you will play a crucial role in handling complex cases and leading local maintenance and support activities. You will actively participate in escalation meetings with customers and take ownership of defect fixing processes. Your responsibilities will include building a deep understanding of our business and becoming a subject matter expert in specific areas of our products to support regional teams and end customers. It is essential for you to be well-versed in the entire software development lifecycle and defect fixing processes, collaborating with various stakeholders such as customers, partners, and product development teams. Your key responsibilities will involve: Estimation: - Assessing efforts and timelines for all maintenance and support activities - Providing estimates for issue resolution time as part of overall engagement estimation Support Request: - Proper intake, analysis, and follow-up on support requests - Configuring environments and assisting associates in the setup Problem Management: - Ensuring requests are accounted for in SLAs for timely resolution - Diagnosing and proposing changes for incident resolution Incident Management and Reporting: - Providing on-call support for critical incidents - Adhering to customer SLA expectations - Reporting incident status and metrics promptly Resolution Management: - Leading resolution efforts with development and support teams - Ensuring timely updating of incidents with provided solutions Change Request Management: - Providing solutions and estimations for change requests - Integrating updates and fixes in customers" environment Documentation: - Documenting and validating tickets - Ensuring technical documents follow company standards Optimization & Improvement: - Integrating updates and fixes in customers" environment - Delivering on-site technical support and training for team members Methods & Best Practices: - Following best practices and methods as per company standards - Creating reusable KB components and proposing best practices Qualifications and Skills Required: - Bachelor's or Master's Degree in Computer Science or related field - 3-5 years of experience in software engineering - Strong understanding of Java and related tools - Experience with troubleshooting Client/Server Software Applications and databases - Proficiency in English communication - Exposure to microservices architecture and cloud-native technologies Join Diebold Nixdorf, a global company known for innovation and technology, and be part of a diverse team that values collaboration, accountability, and decisiveness. Embrace the opportunity to work with cutting-edge technologies and deliver secure consumer experiences worldwide. Please note that Diebold Nixdorf does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Explore our global locations to find the best fit for your career growth.,
Posted 4 days ago
5.0 - 10.0 years
0 Lacs
noida, uttar pradesh
On-site
NTT DATA is looking for a Base 24 developer to join their team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Base 24 developer, you should have a minimum of 5+ years of experience in development with TAL, TACL, COBOL85, and C++. Your expertise on ATM and POS Issuing functionality, along with a good understanding of ISO8583 message format, will be crucial for this role. Experience in ACI BASE24-classic and/or BASE24-eps is required, as well as familiarity with Asset and VTS simulator. In this role, you will be responsible for hands-on expertise in both product development and custom specific modifications. Understanding Base24 source codes, code management, application debugging, and problem resolution are key aspects of the job. Additionally, experience/exposure in Base24-eps modules and components like interfaces, ATM and POS device handlers, prefix, routing, IAUTH, SAF, Journal, etc., will be beneficial. Your responsibilities will include performing Base24-eps installation, configuration, and customizations as per the business requirements. You will also lead and contribute to planning and development activities in support of the BASE24-eps migration effort. The ideal candidate should have 5 to 10 years of experience in the field. If you are an exceptional, innovative, and passionate individual looking to grow with a forward-thinking organization, apply now to be a part of NTT DATA's inclusive team. NTT DATA is a trusted global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure worldwide and a part of NTT Group, investing over $3.6 billion each year in R&D to facilitate a confident and sustainable transition into the digital future. Visit us at us.nttdata.com.,
Posted 4 days ago
1.0 - 6.0 years
1 - 3 Lacs
Mumbai
Work from Office
We are looking for a skilled professional with 1 to 6 years of experience to join our team as a Debit Card Testing- Atm, Pos, Switch Testing expert in Pune. Roles and Responsibility Conduct thorough testing of debit card systems at ATM, POS, and switch levels to ensure seamless functionality. Collaborate with cross-functional teams to identify and resolve technical issues related to debit card transactions. Develop and execute test cases to validate the performance of debit card systems under various scenarios. Analyze test results and provide detailed reports on system failures or errors. Work closely with developers to implement fixes and enhancements to the debit card system. Participate in quality assurance activities to ensure compliance with industry standards. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Experience in debit card testing, preferably in an ATM, POS, and switch environment. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a team environment and communicate complex technical concepts clearly. Familiarity with software development life cycles and version control systems is desirable. Strong knowledge of financial systems and regulations governing debit card transactions is preferred.
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be responsible for leading the engineering efforts related to ATM, Debit Card Management System (DCMS), and Switching platforms. Your role will involve owning and resolving post-deployment issues to ensure high uptime, driving automation and optimization initiatives, and overseeing project planning, budgeting, and execution. Collaboration with cross-functional teams to ensure delivery excellence will be a key aspect of your responsibilities. With a minimum of 10 years of experience in ATM, Switching, DCMS, and Core Banking System (CBS) architecture, you should possess a strong understanding of hardware, software, and network infrastructure. Proficiency in tools such as Postman, SQL, Power BI, and API Management, with additional knowledge of Application Performance Management (APM), will be advantageous. Exceptional project management and problem-solving skills are essential, along with a proven track record of leading technical teams in banking or fintech environments. The ideal candidate will hold a Bachelor's degree in Engineering, Information Technology, or MCA, along with certifications such as PMI, CSM, or PMP. This full-time, permanent position requires the ability to commute or relocate to Navi Mumbai, Maharashtra, and mandates a minimum of 10 years of experience in ATM, DCMS, Switching systems, and CBS architecture. The work location necessitates in-person presence. In addition to a competitive salary, the role offers benefits such as Provident Fund. If you are prepared to bring innovation to ATM, Debit Card, and Switching systems and are ready to lead transformation within banking infrastructure, we encourage you to apply for this challenging and rewarding opportunity.,
Posted 6 days ago
8.0 - 10.0 years
15 - 20 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Must Have BASE24 classic software developer with hardware management a minimum of 8 years of experience. Hands on experience on major customizations. Working knowledge on running Mastercard, Visa and Visa Debit interfaces Payments domain including ATM, POS, ISO8583 message formats. Transaction Switching system Nive to Have Strong understanding of HP Nonstop hardware plus accessories, including Atalla HSM's / Tandem. Experience with EMV, encryption technologies and payment scheme certification.
Posted 1 week ago
7.0 - 8.0 years
7 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Role Description: Associate will be part of Digital Transformation projects with Global Banks supported by Deloitte Should be able to exhibit digital transformation experience of delivering Banking products Should have excellent experience in Channel delivery like Mobile apps, web journeys, web journeys, Is expected to work with end client business stakeholders, transformation colleagues and technology teams while delivering requirements on the assigned programs Should have excellent communication, articulation, and stakeholder management skills Should be able to articulate change management experience Should have experience and be comfortable working in Agile environment Demonstrate experience in coordinating business stakeholders, development and testing teams during the development lifecycle Ability to work in fast paced environment; possess excellent written & verbal communication skills. Desirable to have experience with backlog management tools (e.g. Jira) Desirable to have designing, developing, and maintaining complex applications using TDD and BDD practices Domain Experience: Retail Banking & Mobile Banking/Mobile Apps: Overall, needs to exhibit excellent knowledge in any of the Retail Banking areas Should have excellent experience in Channel delivery like Mobile apps, web journeys, web journeys, ATM, POS, Customer journeys. Must have been a part of banking app design/rollout and launch. Must have global stakeholder management experience.
Posted 1 week ago
5.0 - 9.0 years
5 - 8 Lacs
Ludhiana, Gurugram
Work from Office
KEY RESPONSIBILITIES Prepare and share periodic reports and MIS on branch performance with respective stakeholder. Manage and lead local operations team • Manage branch functioning as per laid down norms for Operations (Route planning, TATs etc.) • Ensure compliance and adherence to agreed SLAs with clients • Ensure that all route related resources are ready for route dispatch • Ensure adherence and implementation of standardized operating procedures • Coordinate with Network Planning team for suggesting route restructuring in case of added/deleted RGPs or to increase efficiency of route operation • Ensure prioritization and resolution of escalated FLM calls within TAT and receive minimal penalties • Monitor performance of the branch on a regular basis and take decisions in the interest of the branch's performance in consultation with management • Support internal and external auditors in audits and ensure that challenges discovered in audits are responded to addressed on timely basis • Ensure efficient management, adherence to vault related SOPs and security of vaults Customer ( Direct ownership) • Participate in customer review meeting (retail/MSP) on case to case basis with sales team on service delivery satisfaction, SLA fulfilment and unjustified penalties • Participate in meetings for potential business deal with Business Development team • Maintain good relationships with the clients in the branch • Provide effective solutions to issues in branch operation • Drive & encourages performance oriented culture in the branch towards achievement of strategic goals • Ensure security and safety of the branch and its personnel Team Management is must. Candidates who have Experience in operations as well as Team Management can only Apply on sunil.parab@hitachi-cashms.com
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Product Owner at Standard Chartered Bank, your main responsibility is to act as an agile Product Owner to develop new client journey capabilities, improve client experience, promote usability, and drive client satisfaction. You will be tasked with driving the vision, strategy, and execution of digital banking journeys by closely collaborating with cross-functional teams, including technology, design, and business stakeholders. With over 10 years of experience in customer interaction channels, especially Mobile Banking, Online Banking, ATM, and other digital channels or devices, you will prioritize features based on business value and ensure seamless delivery in an Agile environment. Your role as a Product Owner involves owning the product backlog, maintaining and prioritizing it effectively, and demonstrating a deep understanding of industry trends and client needs. You will be required to create a value proposition and a squad vision, exhibit strong business acumen, lead teams to deliver objectives, coach and mentor team members, define product requirements and development roadmap, manage backlog efficiently, and communicate effectively with stakeholders. In terms of responsibilities, you will be expected to focus on various key areas: **Strategy:** - Own the product journey, vision across the entire product life cycle, and maintain a commercial lens over the product. - Ensure a transparent and easy-to-understand product vision aligned with the organization's goals. - Inspire the squad to thrive in a growth mindset and set goals with action plans. **Business:** - Lead evidence-based decision making and conduct regular design sprints. - Utilize design thinking frameworks, customer interviews, prototypes, and discovery canvases to drive product development. - Embed an MVP culture and ensure optimal utilization of technical solutions. **Product Delivery & Execution:** - Implement journeys or experiences for maximum business benefit within timelines and budget. - Collaborate with technology architects, define requirements, optimize sprint backlog, and ensure product quality standards are met. - Conduct pre-go-live demos and retrospective sessions for continuous improvement. **Product Analytics:** - Align squad OKRs & KPIs, identify data sources, measure performance, and monitor dashboards for insights. - Ensure customer journeys are embedded with usability metrics and customer behaviors for continuous improvement. **People & Talent:** - Coach, mentor, and uplift squad capability, foster a culture of trust and collaboration, and engage high-quality talent. **Risk Management:** - Ensure compliance and risk adherence, track and report risks, and engage with stakeholders for necessary controls. **Governance:** - Adhere to Bank policies on Project management, investment, solution design, planning, and frameworks. **Regulatory & Business Conduct:** - Display exemplary conduct, ensure compliance with laws and regulations, and identify and resolve risk and compliance matters effectively. **Key Stakeholders:** - Engage with Group Digital Banking Management Team, Country and Region Digital teams, COO, WRB Leads, TTO, SC Design Team, and Control Functions. As a qualified candidate, you should hold a Graduate degree and be a Certified Scrum Product Owner (CSPO) with proficiency in Business Analysis, Communication, Project Management, and Product Ownership. Proficiency in English language is a requirement for this role at Standard Chartered Bank.,
Posted 2 weeks ago
6.0 - 11.0 years
10 - 20 Lacs
Bengaluru
Work from Office
Responsibilities: Ensuring the reliability, performance, and security of Connex-related systems, particularly in financial services and payments. Responsibilities include developing, maintaining, and executing test scripts, performing usability testing, and providing internal quality assurance. Connex testing team to support the massive Connex to ACI migration ACI testing at this stage as they move to production for R1, The proposition is that we will build a team that tests old vs new.
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Mumbai
Work from Office
Sr. Executive Incidents Management System Centre Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates / custodians/ Vendors and other calls from FLM/ SLM Support Co- ordination with different departments (Field/ UPS/ CRA/ OEM vendors) Handling the escalation from Internal/ External sources and maintain a healthy relationship with all the stakeholders Providing online technical support to field engineers and Electrician FLM and SLM Follow up & Alert handling/ Escalation handling Incident Management & Logging of Complaints Ensuring minimum ATM downtime associated with ATM Hardware / Network / Power Responsibilities: Monitoring of ATMs as well as Coordinating with ATM officers for FLM, SLM Maintain the track for high priority issues, Co- ordinate with local Coordinators, area managers and Vendors for resolution Authenticate the dependency for down time of ATMs and work closely to make ATM operational on priority Escalate high TAT calls to internal/external stakeholders Handle interactions on phone as well as on mail within stipulated period Desired Attributes: Energetic, excellent communication skills, Team spirit, Team Player, Problem solving approach Experience and Education Background: 1-3 years preferably from ATM Industry Any Undergraduate OR Graduate with Good Communication Skills Open to work in Rotational Shifts (Day / Night)
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Mumbai
Work from Office
Sr. Executive Incidents Management System Centre Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates / custodians/ Vendors and other calls from FLM/ SLM Support Co- ordination with different departments (Field/ UPS/ CRA/ OEM vendors) Handling the escalation from Internal/ External sources and maintain a healthy relationship with all the stakeholders Providing online technical support to field engineers and Electrician FLM and SLM Follow up & Alert handling/ Escalation handling Incident Management & Logging of Complaints Ensuring minimum ATM downtime associated with ATM Hardware / Network / Power Responsibilities: Monitoring of ATMs as well as Coordinating with ATM officers for FLM, SLM Maintain the track for high priority issues, Co- ordinate with local Coordinators, area managers and Vendors for resolution Authenticate the dependency for down time of ATMs and work closely to make ATM operational on priority Escalate high TAT calls to internal/external stakeholders Handle interactions on phone as well as on mail within stipulated period Desired Attributes: Energetic, excellent communication skills, Team spirit, Team Player, Problem solving approach Experience and Education Background: 1-3 years preferably from ATM Industry Any Undergraduate OR Graduate with Good Communication Skills Open to work in Rotational Shifts (Day / Night)
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: Machine Installations & Maintenance: Install and configure machines in the designated regions as assigned by the company. Ensure proper setup, calibration, and functionality of machines at client locations. Conduct periodic maintenance and troubleshoot technical issues to minimize downtime. User Training & Support: Train end-users in banks and financial institutions on machine functionalities and best practices. Provide hands-on demonstrations and guidance to ensure smooth machine operations. Address customer queries and offer technical support when needed. Service Level Agreement (SLA) Management: Ensure adherence to SLA commitments for service response and resolution times. Monitor and report machine performance, maintenance activities, and service requests. Work closely with the support team to escalate and resolve critical technical issues efficiently. Requirements: Experience: Prior experience in machine installation, field service, or technical support (preferably in banking/financial hardware). Technical Skills: Knowledge of hardware troubleshooting, installation, and maintenance . Soft Skills: Strong communication, training, and problem-solving skills . Travel: Willingness to travel to client locations as per company requirements.
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The company HCL is conducting a drive for General International Banking from 8th to 11th April, 2025. It is essential to have relevant experience in order to attend this event. The walk-in details are as follows: - Date: 8th to 11th April, 2025 - Timing: 12:00 PM to 3:00 PM - Interview location: ETA 1 - HCL Navalur - Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130 Please note the following: - Only candidates who can join immediately should attend - The job requires working from the office - Job Location: HCL Navalur - Shift Timings: UK Shift (12:00 PM to 10:00 PM) - HR Contact: Vishnu/ Freddy Candidates applying for the Analyst position should have a minimum of 2-5 years of experience in the same job description. A maximum expected 30% hike from the last CTC is offered. Qualification: - Any Degree is mandatory General Banking Job Description includes: - Experience in International Banking - Experience in Retail Banking - Experience in End to End Banking Operations - Experience with ATM/Bereavements/Reconciliation Perks and Benefits: - Cab facility (two-way) provided for distances up to 30 Kms.,
Posted 3 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Karimnagar, Rajkot, Nizamabad
Work from Office
Hiring for ATM service Engineer
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai, Coimbatore, Erode
Work from Office
Company Overview Hitachi Cash Management Services has since emerged as a leading provider of integrated cash management services with a strong network, spanning 1500+ locations and 25 states across India.As an end-to-end cash management services provider, we offer ATM cash management and retail cash management services, among others, that are tailored to meet the needs of financial institutions and retailers, helping them manage their day-to-day cash requirements in a seamless and efficient manner. Role - ATM Operator/ Custodian Responsibilities: Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route Leader Pick-up cash based on bank wise indent and denomination Prepare cash receipt and take approval from Route Leader Complete allocated site visits for loading or EOD on daily basis Resolve the FLM (First Level Maintenance) issues within TAT Punch all the required entries in Android device timely and accurately such as - withdrawal, loading, EOD, FLM Punch the counter entry in CBS and submit the same to Route Leader Inform Route Leader in case of any issue and enter the same in Android device Submit the return cash to vault, in cases when loading could not happen due to unavoidable circumstances Prepare CBR (Cash Balance Report) when mandatory as per SLA (e.g. for HDFC bank) and submit to Route Leader Coordinate with the Reports team, as required, for mandatory customer reports Please connect with Naveen on 8657991148 or prompt.naveenraj@hitachi-cashms.com
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a Manager of Product Training specializing in ATM, Recyclers, and Cash Automation Devices, you will be responsible for designing and delivering technical and operational training programs. With over 8 years of experience in the field, you will play a crucial role in providing training to internal teams, clients, and service engineers. Your deep product knowledge, technical expertise, and the ability to simplify complex concepts will be essential for effective learning. Your primary responsibilities will include designing and conducting comprehensive training programs for ATMs, recyclers, and cash automation devices. You will develop technical training manuals, SOPs, and user guides to ensure proper equipment usage and maintenance. Additionally, training field service engineers, banking professionals, and internal teams on product functionalities, troubleshooting, and best practices will be a key part of your role. In terms of content creation and process documentation, you will be required to create structured training content such as presentations, e-learning modules, and interactive training materials. Developing step-by-step process documentation to assist technicians and end-users in handling and maintaining devices will also be part of your responsibilities. Keeping training content updated to reflect new product features and regulatory changes is crucial. Collaboration with stakeholders and vendors is another important aspect of the role. You will work closely with product management, R&D, and operations teams to understand training needs. Liaising with OEMs, vendors, and technology partners to ensure accurate and up-to-date product knowledge will be essential. Conducting client training programs to enhance product adoption and customer satisfaction will also be part of your responsibilities. Ensuring training effectiveness and continuous improvement is key. Implementing assessment tools and feedback mechanisms to measure training effectiveness, identifying skill gaps, and continuously improving training methodologies are important tasks. Utilizing Learning Management Systems (LMS) to track training completion and employee progress will be part of your routine. Key skills and competencies required for this role include strong expertise in ATM, recyclers, and cash automation technology, hands-on experience in hardware/software troubleshooting and technical training, excellent content development, process documentation, and presentation skills, proficiency in using training tools, LMS platforms, and digital learning methodologies, the ability to translate complex technical concepts into easy-to-understand learning modules, and strong stakeholder management skills with the ability to collaborate with cross-functional teams. To qualify for this role, you should have a Graduate/Postgraduate degree in Engineering, IT, Electronics, or a related field. Additionally, certification in Training & Development, Technical Writing, or Instructional Design would be a plus.,
Posted 3 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Madurai, Salem, Chennai
Work from Office
Greetings from TMI Group!!! GREAT Opportunity for under Graduates & Graduates -ONROLL JOB Industry: Banking/Fintech/Field Sales Job Designation: FSO/Sr. Officer/Asst. Manger Sales Qualification :12 Class & Above Relevant Experience in Years : Min 1+ Years Salary Range : Max 3 Lacs Skills & Competencies: 1. Field sales & Services 2. Regional language communication 3. Market knowledge 4. Willing to travel 5. Two wheeler possession must Job responsibilities 1. POS device sales 2. Managing the assigned bank branches to generate leads. 3. Convert the branch generated leads and achieve the revenue target. 4. To work in Open market as well and achieve the target numbers. 5. Have to attend the service calls and close the same within TAT. IMMEDIATE JOINERS ARE GIVEN PREFERENCE Please share resume on Lakshmi -9705847421
Posted 3 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Madurai, Salem, Chennai
Work from Office
Greetings from TMI Group!!! GREAT Opportunity for under Graduates & Graduates -ONROLL JOB Industry: Banking/Fintech/Field Sales Job Designation: FSO/Sr. Officer/Asst. Manger Sales Qualification :12 Class & Above Relevant Experience in Years : Min 1+ Years Salary Range : Max 3 Lacs Skills & Competencies: 1. Field sales & Services 2. Regional language communication 3. Market knowledge 4. Willing to travel 5. Two wheeler possession must Job responsibilities 1. POS device sales 2. Managing the assigned bank branches to generate leads. 3. Convert the branch generated leads and achieve the revenue target. 4. To work in Open market as well and achieve the target numbers. 5. Have to attend the service calls and close the same within TAT. IMMEDIATE JOINERS ARE GIVEN PREFERENCE Please share resume on Sneha - 9032608694.
Posted 3 weeks ago
5.0 - 10.0 years
15 - 30 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Senior ATM Connex Developer Qualification : BE / B.tech Relevant Experience : 5 to 10 Years Must Have Skills : Hardware- HP Nonstop servers Software Products- Connex or Base24 on HP nonstop platform Tools - FUP, SCUP, Peruse, Inspect, Debug, Spoolcom, Scheduler, Pathway, ENFORM, DDL, Guardian Procedure Calls ,TCP/IP programing, TMF, NSGIT, prognosis, Data Distributor, DRNET, Functional skill - Card system, Payment messaging (AS2805,ISO, Mastercard, VISA, Unionpay), NDC messaging, Terminal handling Sound understanding of Connex functionality and its components. Experience with end-to-end systems development life cycles and standards in HPE NonStop development environment Experience with delivering best practices for Managed Service clients based on ITIL framework Incident Change Release Problem Management Knowledge of financial industry practices, regulations and operations. Proficiency in analysing solutions design and requirements document. Technical Skills: Connex/Base24 with ATM Domain Good to Have Skills : Preferred programing language TAL/pTAL, C, C++, TACL, ENFORM, Guardian, SQL/MX, Enscribe database, Pathway on HPE NonStop systems Experience with ATM Domain, ATM device driving, Scheme and interchange links, Card and account authorisation services, Key management and validation services using Thales and SafeNet HSMs will be ideal Roles and Responsibilities : As a senior Connex developer your key responsibilities include: Designing, programming, debugging and modifying code or software enhancements. Interacting with product managers, Business analyst to define requirements and modifications. Participating in software design meetings with design team to determine technical requirements & feasibility of solution. Prepare technical documents, develop codes, review code, build environment, review test results and prepare plan for implementation. Analyse technical impact, stability and functionality due to any custom change. Integration assistance to the ongoing and future application developments/enhancements that can help the business teams drive the ATM Channel Business efficiently. Provide Technical Expertise in business decision, Business critical ATM Connex delivery along with providing Technical Guidance to team members. In depth code analysis, brain storming with tech team and helping operation team on urgent production issues will be part of your day-to-day work. Location : Bangalore/Chennai CTC Range : As per market standards Notice period : Immediate-90 days Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari Senior Analyst Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in
Posted 4 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Madurai, Salem, Chennai
Work from Office
Greetings from TMI Group!!! GREAT Opportunity for under Graduates & Graduates -ONROLL JOB Industry: Banking/Fintech/Field Sales Job Designation: FSO/Sr. Officer/Asst. Manger Sales Qualification :12 Class & Above Relevant Experience in Years : Min 1+ Years Salary Range : Max 3 Lacs Skills & Competencies: 1. Field sales & Services 2. Regional language communication 3. Market knowledge 4. Willing to travel 5. Two wheeler possession must Job responsibilities 1. POS device sales 2. Managing the assigned bank branches to generate leads. 3. Convert the branch generated leads and achieve the revenue target. 4. To work in Open market as well and achieve the target numbers. 5. Have to attend the service calls and close the same within TAT. IMMEDIATE JOINERS ARE GIVEN PREFERENCE Please share resume on 9705847421. Regards,LAKSHMI
Posted 4 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Pathanamthitta, Palakkad, Idukki
Work from Office
Greetings from TMI Group!!! GREAT Opportunity for under Graduates & Graduates -ONROLL JOB Industry: Banking/Fintech/Field Sales Job Designation: FSO/Sr. Officer/Asst. Manger Sales Qualification :12 Class & Above Relevant Experience in Years : Min 1+ Years Salary Range : Max 3 Lacs Skills & Competencies: 1. Field sales & Services 2. Regional language communication 3. Market knowledge 4. Willing to travel 5. Two wheeler possession must Job responsibilities 1. POS device sales 2. Managing the assigned bank branches to generate leads. 3. Convert the branch generated leads and achieve the revenue target. 4. To work in Open market as well and achieve the target numbers. 5. Have to attend the service calls and close the same within TAT. IMMEDIATE JOINERS ARE GIVEN PREFERENCE Please share resume on 9705847421. Regards,LAKSHMI
Posted 4 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Responsible for analyzing the daily status of recon cases to resolve maximum recon cases for the assigned zones and assisting Manager - Recon in first level client meetings STRATEGIC Study every escalation to be taken up with MSP to ensure no deduction for it ; Highlight non-acceptance on incorrect deductions, process lapses, or manipulations by customers to Manager Recon •Prepare justification for the MSP to push-back deductions and update management on the same OPERATIONAL Track status and manage resolution of deduction/shortages in assigned zones •Analyze and suggest appropriate action to push back or recover the deduction / shortage to Manager Recon •Ensure reconciliation of deduction file from MSP and revert within TAT for the assigned zones •Consolidate and analyze the monthly report on deductions of all MSPs •Ensure meeting with the state representatives to ensure adherence to the said process •Take up and resolve client’s queries related to recon of various counters, errors, mismatch, deductions etc. •Assist Manager – Recon in client meetings for discussions on recon cases •Keep regular coordination with locations on various queries related to understanding of errors and improving handling of recon cases Candidates who have experience in ATM Reconcillation can share their CV on himanshu.srivastava@hitachi-cashms.com
Posted 4 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Job Description Key Areas of Responsibility Customer Relations/Customer Satisfaction • Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office). • Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately. • Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures. • Communicates to all levels - Service/Installation Coordinator/Customer/Control Tower, throughout the entire service activity. • Represents NCR in a manner that reflects positively on the image and reputation of the company Customer Services Assists or delivers the following customer services: • Installation and set-up of hardware, hardware modifications, first line maintenance, multi-vendor maintenance • Performs periodic preventative maintenance on assigned products • Diagnoses problems, makes minor repairs, and replaces components (at the module level). Follows appropriate security procedures when working with ATMs and or within financial institutions. • Equipment Staging and Installation • Performs shop or site staging of equipment as assigned • Assists, as part of a team, in site preparation and equipment installation. May install limited modifications or Field Retrofit Orders (FROs) • Performs any needed modular swaps and unit replacements Asset Management • Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management • Maintain an appropriate parts inventory as well as parts record keeping • Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required • Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation • Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities • T&M Revenue- meet or exceed plan based on territory or country/region goal • Closed Calls/CE/Day – based on territory or country/region goal • Utilization Rate – based on territory or country/region goal • Open Calls/CE/Day – based on territory or country/region goal • Local Parts Fill Rate/Day – based on territory or country/region goal • Customer Satisfaction – based on territory or country/region goal • Call backs - based on territory or country/region goal • SRL/SLA Percentage of SLA Met based on territory or country/region goal • FVR - based on territory or country/region goal Other Requirements • Valid Drivers' License and cleared background check and drug screen • Ability to work nights, weekends, overtime, flex shifts and on-call shifts are required • To service accounts within a given area and may be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports • Conducts work at customer site(s), local NCR offices, or in a virtual environment • May require prolonged travel, carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) • May require bending/squatting, walking/standing /sitting for prolonged periods • Exposure to enclosed spaces, dust, drafts, and damp areas • Assuming cramped/unusual positions, reaching, pushing, pulling, twisting, climbing, bending, stooping, and squatting • Function under stress and engage in interpersonal relations (heavy work load, potentially dissatisfied customers) Qualifications Education • College degree or certificate in electronics or computer technology is preferred. Acceptable advanced training may consist of: • One year of College level courses, equivalent military training, or training in electronics or computer technology. • One year of electronics or computer training at a recognized trade school to include both theory and in-class hands on time. • A+ Certification
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Ulhasnagar
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
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