4562 Production Support Jobs - Page 14

L1 - Support Analyst Skills : Communications IT & Relevant Exp. 0 1 year Domain Experience Insurance (good-to-have) Job Duties / Responsibilities - Good written and Verbal communication - Exposure to IT applications - Build sound understanding of the supported application estate. - Resolve Support Tickets strictly in a timely manner. - Willing to work in 24*7 shift - Incident Management - Service Request Fulfillment - Monitor Application Performance & Batch Jobs - Keep documentation current and prepare SOPs for routine tasks - Collaborate with internal & external teams to provide end-to-end resolution across Application issues Skills (Good-to-have) - Familiarity of commonly used Software Pro...

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. W...

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. W...

Job Description Technical Skills: Proficiency in AEPS and IMPS technologies and protocols. Strong knowledge of Linux, SQL, Databases. Familiarity with monitoring tools (e.g., Prometheus, Grafana). Proficiency in scripting languages (e.g., Python, Bash).

Skills Set : Primary • Enterprise application support management • Monitoring and observability tools: PagerDuty, Datadog, Prometheus, Splunk • Incident management platforms: ServiceNow, Jira Service Management • Expertise in leveraging Automation & AI Tools to drive efficiency in technical support • Secondary [ Good to have ] • AI/ML Integration in Support Experience building smart support tools like chatbots, summarizers, and LLM-based agents • Experience with cloud platforms: AWS, GCP, Azure • DevOps practices • Containerization: Docker • Orchestration: Kubernetes

We are hiring for backend support engineer role with below details. Please apply if you're a perfect match Job Description: Any backend technology experience is fine (Java, .Net, Python, Node Js, ROR) Should be interested to upskill on Ruby on rails React - Good to have SQL/MySQL - Must have Troubleshooting - Must have Production Support - Must have AiDE/GenAI usage - Must have Shift - Rotational(10 AM - 7 PM & 5 PM - 2 AM) Immediate joiners are preferred Job responsibilities: Bug Testing & Validation: Perform comprehensive testing of bugs identified in the production environment following releases; reproduce issues, validate fixes, and ensure stability before deployment. Support Ticket Mana...

Job Description Job Title Sr. Manager Azure Application Support Grade 2B Level Experienced Colleague Job Function Asset Management Tech and Change Job Sub Function Cloud Application Support Reports to VP Asset Management Tech and Change Location Mumbai Business Area M&G Global Services Overall Job Purpose The role holders primary objective is to play the role of the Investment application service owner on behalf of M&G Technology. This role will work closely with our Strategic Partner organisations to ensure that the Investment application run function delivers fantastic customer service whilst complying with all audit, compliance and regulatory requirements. As part of the role, this person...

About the role: Broad Responsibilities: The Application & Systems Analyst is responsible for technical issues and works collaboratively with software development, and quality teams, to facilitate problem solving. This is a hands-on role and as a Sr. Application & Systems Analyst you will be responsible for implementing and documenting support processes, procedures and standards, and supporting the team in meeting deadlines for the escalated issues, utilising Service Desk to prioritise raised tickets. They act as a leader or mentor for new or evolving analysts in the APS team. The role is to be part of our Application and Production Systems team and requires either a prior experience or a dem...

Overview Our mission is to embed AI-driven automation, telemetry, and observability into MSCI’s production environments, enabling the Quality Center of Excellenace team to deliver on its objectives of operational excellence, risk reduction, and quality at scale. We serve as the engineering backbone of production governance, ensuring that systems are reliable, efficient, and continuously improving through data-driven insights. Responsibilities AI Tooling & Framework Development Build AI-driven tools for anomaly detection, incident triage, and root-cause analysis in production systems. Develop and deploy automation frameworks to support Level 1 / Level 2 support teams and streamline repetitive...

Job Characteristics: Responsible for providing technical consulting services that leverage company's intellectual property and assist the sales force in increasing account revenue. Works independently with only infrequent direction required on complex situations. Demonstrates mastery of foundational applications of products and programs in a particular Industry or Technical Focus. Recognized as an expert in industry or technology focus and presents industry training/rep training. Identify more complex problems and solutions using suite of company offerings. Coaches individuals in the organization on processes, applications, technologies, and value documentation. Education/Work Experience: De...

Summary As a Platform Engineer you will work with your product team to develop, deploy, operate and maintain security software solutions from inception to production. Our leading-edge solutions are integrated across the enterprise and provide automated, flexible and compliant authorization methods to accelerate migration, deployment and operation of applications in the public cloud. This is a fast-paced environment providing rapid delivery for our cross-market partners. You will be working in a highly collaborative environment that values speed and quality, with a strong desire to drive change as we continue our agile transformational journey. Primary Skills 13-16 years of overall career exp...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP ABAP Cloud Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensurin...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Linux Good to have skills : AAAP (Accenture Advanced Analytics Platform)Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot ...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Dassault Systemes 3DEXPERIENCE Platform DELMIA Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that enhance operational efficiency and productivity. Summary :As an Application Developer, you will be respon...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ControlM Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing syst...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : PeopleSoft PeopleTools Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : PeopleSoft PeopleTools Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function...

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP FI S/4HANA Accounting Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibi...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Sterling B2B Integrator Good to have skills : Managed File TransferMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot p...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems,...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP SuccessFactors Recruiting Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : SF Certification is Mandatory Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to p...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Resp...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Dassault Systemes 3DEXPERIENCE Platform DELMIA Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that enhance operational efficiency and productivity. Roles & responsibilities-1. Knowledge and ability to con...