Product Manager II

Job Description

Welcome to MSAI – Microsoft Search, Assistance & Intelligence – the team behind some of the most exciting AI experiences in Microsoft 365. We build: M365 Copilot Chat – Microsoft’s flagship generative AI product Copilot Search – a comprehensive enterprise search solution for M365 We’re on a mission to reach 100M monthly active users by year-end and compete (and collaborate) with the best in the business—including our friends at OpenAI As a Product Manager II , you’ll drive features to make M365 Copilot Chat more intelligent so that our users work smarter—not harder. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Our team drives innovation across multiple domains: Prompt Assistance – helping users craft better prompts in M365 Copilot. Communication & Collaboration – enabling users to stay effortlessly on top of emails, chats, and meetings using M365 Copilot. Copilot Response UX – shaping how M365 Copilot communicates with users. Apart from the M365 Copilot App, we now also power M365 Copilots in all the major M365 Apps such as Outlook, Word and Teams. Hence there is immense opportunity to deliver strong business impact. Work on assisting users execute better prompts so that they can fully utilize M365 copilots to become 10X more productive. Drive their feature execution wholistically, create a strong roadmap and closely partner with different stakeholders to deliver business impact. Qualifications Required Qualifications: Bachelor's Degree AND 2+ years experience in product/service/project/program management or software development OR equivalent experience. Hands-on with ability to delve deep into data. Be comfortable in taking decisions - right or wrong – with whatever information available. Great with ability to articulate scenarios; decisions taken and issues plaguing the project. Comfortable in stakeholder management in a matrixed setup. Curiosity to constantly learn and generate new ideas Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: 4+ years of product management experience with strong track record of product impact. Bias for action to experiment, ship, and learn. You’ll turn ambiguity into action and help expand what’s possible with generative AI. Leadership mindset to drive complete thought from user need to measurable impact—by deeply empathizing with users and advocating for their experience across every touchpoint even if you aren’t the feature PM. Solid storytelling skills to connect the dots between the “why” and the “what” with clarity and conviction—whether it’s a pitch to leadership or a spec for engineering. Data will be your co-pilot in creating these highly persuasive narratives. Ability to influence multiple stakeholders in a matrixed setup without any authority. Adept at using Gen AI tools like M365 Copilot to boost productivity at work. Hands on experience with Gen AI tools as a product builder – showcase your portfolio. Solid interest in cultivating the art of product management in the era of Gen AI Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.