Product delivery Manager

About us:

We are a leading Conversational AI company that’s revolutionizing education for millions worldwide. Our knowledge bots are already empowering 35 million users, and we're at the forefront of shaping the future of EdTech in Naya Bharat. We're creating an omniverse in Conversational AI, where developers collaborate to innovate together. As part of our team, you'll have a pivotal role in turning complex educational data into practical insights that drive real change. We're deeply committed to enhancing education for 150 million children in India, partnering with state departments and supporting national initiatives like Vidhya Samiksha Kendra under the National Education Policy 2020.

ConveGenius operates across three divisions

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Position Summary

The Product Delivery & Program Manager will lead the state-wide implementation of ConveGenius programs in Andhra Pradesh, driving both program outcomes and product adoption. This is a hybrid leadership role that combines program management, product delivery, government relations, and team leadership.

The ideal candidate will be an experienced leader who can navigate complex government ecosystems, manage large-scale delivery, and ensure our AI-enabled solutions create measurable learning impact in schools and serve our students meaningfully.

Key Responsibilities

Program Leadership & Strategy

Lead end-to-end program implementation for the state of Andhra Pradesh, ensuring alignment with State education priorities, Program objectives and ConveGenius’s strategic goals

Develop the Annual Work Plan (AWP) with clear milestones, targets, and accountability mechanisms

Run implementation model pilots (cost-impact experiments) to test and refine scalable models

Product Delivery & Adoption

• Ensure seamless delivery of SwiftPAL, SwiftClass, and AI-powered chatbots in the intervention schools
• Drive teacher adoption through training, mentoring, and classroom-level support.
• Collaborate with product teams to contextualize content, dashboards, and analytics towards visualising and accelerating impact
• Establish feedback loops to report field challenges and insights for product, program and content improvements

Stakeholder Management

• Act as the primary liaison with state education officials, SCERT, SSA, and district leadership.
• Manage relationships with CSR funders and NGO partners, including reporting and showcasing impact.
• Represent ConveGenius in high-stakes review meetings, policy discussions, and donor presentations.

Team Leadership

• Lead and mentor the Andhra Pradesh implementation team, including Zonal managers and Swift Bharat Fellows
• Build a culture of accountability, ownership, and continuous learning within the team
• Oversee capacity building, performance monitoring, and professional development for the team

Data, Monitoring & Impact

• Track program KPIs: adoption, engagement and gains
• Use dashboards and analytics to drive decisions and report insights
• Build case studies, reports, and presentations for internal leadership, state partners, and donors.

Qualifications & Competencies

• Education: Master’s or equivalent from a top-tier institution in Management, Education, Development Studies, or related fields
• Experience: 6-8 years of work experience, with at least 3 years in large-scale program management / delivery
• Experience working with government education systems is highly desirable
• Strong program and product delivery skills: planning, execution, and risk management
• Proven stakeholder engagement ability with senior officials and funders
• Excellent leadership and team management skills
• Analytical mindset: ability to use data for decision-making and communicate insights effectively
• Flexibility and adaptability to operate in complex, multi-stakeholder environments
• Fluency in English and Telugu is mandatory
• Familiarity with Excel, PowerPoint, Word, and data analysis is expected