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Product Analyst

2 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Internship

Job Description

Trovex is on a mission to transform how customer-facing teams learn, engage, and perform; using conversational AI. Our enablement suite powers sales and support excellence through real-time simulations, performance analytics, and intelligent assistance, enabling reps to master their customer conversation.

We are growing fast and looking for a Product Analyst who enjoys working with products, talking to customers, and turning ideas into action.


Responsibilities


  • Product & Market Analysis:

    Support product planning and decision-making by conducting feature benchmarking, usage analysis, and competitor research.
  • Customer Implementation:

    Work closely with cross-functional teams to support product deployment at client sites, ensuring smooth onboarding and configuration.
  • Client Interaction & Feedback Loops:

    Engage with clients to understand pain points, collect feedback, and translate insights into actionable product improvements.
  • Data-Driven Insights:

    Analyze customer usage data, product adoption metrics, and performance reports to identify trends and opportunities.
  • Cross-Team Collaboration:

    Work hand-in-hand with product managers, designers, and engineers to ensure user needs are effectively captured and prioritized.



Qualifications


  • 2+ years

    of experience in product analysis, customer-facing roles.
  • Technically curious

    and comfortable experimenting with AI tools and writing prompts. You won’t need to code, but you should enjoy figuring things out.
  • Experience in BFSI domain is an advantage but not necessary
  • Strong analytical and problem-solving skills with the ability to draw insights from both qualitative and quantitative data.
  • Comfortable speaking with clients and translating their feedback into product insights.

  • Ability to work independently in a fast-paced startup environment.


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