Posted:18 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Organization Description

Creditas is a forward-thinking fintech organization leveraging Artificial Intelligence, Machine Learning, and cutting-edge technology to redefine how financial institutions engage with their customers. Established in 2015, Creditas has rapidly become a leading provider of Customer Engagement Solutions for premier financial institutions across India. With over 460 employees, Creditas serves over 20 clients and engages with 30M+ end customers. Creditas is dedicated to innovating digital communication processes, enhancing sales operations, and improving collections through advanced, AI-driven solutions.

Job Title

Product Analyst

Job Brief

We seek a Product Analyst to join our dynamic team and help optimize our product offerings through data-driven insights and analyses. The ideal candidate will leverage analytical skills to drive product performance improvements and support strategic business decisions.

Key Responsibilities

  • Analyze product performance metrics to derive actionable insights and optimize user experience.
  • Conduct detailed market analysis to identify trends, customer needs, and product opportunities.
  • Collaborate with cross-functional teams, including Product Managers, Developers, and Marketing to align product features with customer expectations.
  • Develop and maintain dashboards and reports using SQL, Excel, or Power BI tools.
  • Support A/B testing efforts, track results, and recommend enhancements to improve product performance.
  • Communicate findings effectively to stakeholders, providing data-driven recommendations

Candidate Profile

  • Bachelor’s/Master’s degree in Business, Economics, Statistics, Computer Science, or a related field.
  • Minimum 2-3 years of experience in data analytics, preferably in a fintech or technology environment.
  • Strong analytical skills and proficiency with SQL, Excel, and data visualization tools (Python, Power BI).
  • Exceptional problem-solving abilities and attention to detail.
  • Excellent written and verbal communication skills

Bonus Points

  • Familiarity with Agile methodologies.
  • Prior experience in the financial services or fintech domain.
Skills: excel,power bi,sql,data analytics,a/b testing,python,data visualization,fintech,product,advanced excel skills,market analysis

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Creditas Solutions logo
Creditas Solutions

Financial Services

San Francisco

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