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Teleperformance (TP)
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Process Trainer

Process Trainer

Teleperformance (TP)

3 - 5 years

|

4 - 5 Lacs

Thane Navi Mumbai Mumbai (All Areas)

Posted:1 day ago| Platform:

Apply

Skills Required

Process Training TNA TNI TTT OJT On Job Training Customer Service Training Behavioural Training Team Training Insurance Training Leadership Training Product Training Training Classroom Training Corporate Training Train The Trainer Training Delivery Sales Training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Design and deliver training programs for insurance professionals on various topics such as product knowledge, sales techniques, customer service, and leadership.
Develop and maintain a comprehensive understanding of our products and services to effectively train others.
Conduct needs analysis to identify training gaps and develop targeted solutions to address them.
Collaborate with subject matter experts to create engaging content for both classroom-based sessions and e-learning modules.
Monitor trainee progress, provide feedback, and evaluate program effectiveness.
Contact - Neelam HR - 9594690866 Email -
Neelam.Shahu@teleperformancedibs.com

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