Process Trainer | Domestic

Teleperformance (TP)

2 - 6 years

1 - 4 Lacs

mumbai thane

Posted:1 day ago| Platform:

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Skills Required

process training training needs presentation skills facilitation training programs sales training behavioural training training management training hrsd product training soft skills training recruitment customer service training

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Process Trainer to join our team in the BPO/Call Centre industry. The ideal candidate will have 2 to 6 years of experience and be based in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.

Roles and Responsibility

Develop and implement effective training programs for employees.
Conduct regular training sessions to enhance employee skills and knowledge.
Create engaging learning materials and presentations.
Evaluate training effectiveness and provide feedback.
Collaborate with management to identify training needs.
Maintain accurate records of training activities and results.

Job Requirements

Proven experience as a Process Trainer or similar role.
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Excellent presentation and facilitation skills.
Strong analytical and problem-solving skills.
Experience with adult learning principles and instructional design methodologies.

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