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eClerx
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Process Manager

Process Manager

eClerx

8 - 10 years

0 Lacs

Chandigarh

Posted:9 hours ago| Platform:

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Skills Required

project management analytical software management skills regulatory interpersonal skills regulatory compliance workforce management process management process documentation mis compliance leadership leadership skills performance management communication skills wfm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a highly skilled and experienced Process Manager of Management Information Systems (MIS) and Workforce Management (WFM) to join our team. The successful candidate will be responsible for managing and overseeing the design, development, implementation, and maintenance of MIS and WFM processes within our organization. The Process Manager will be responsible for ensuring that our systems are running effectively, efficiently, and in compliance with regulatory requirements. Additionally, they will be responsible for identifying opportunities to improve the effectiveness and efficiency of our processes and systems.

Key Responsibilities:

Design, develop, implement and maintain MIS and WFM processes and systems
Ensure that MIS and WFM systems are effectively and efficiently managed
Ensure that all MIS and WFM systems comply with regulatory requirements
Identify opportunities to improve the effectiveness and efficiency of MIS and WFM processes and systems
Develop and maintain process documentation and training materials
Collaborate with other departments to ensure that MIS and WFM systems are integrated with other business processes
Manage a team of MIS and WFM professionals, including hiring, training, coaching, and performance management
Develop and manage the MIS and WFM budget

Requirements:

Bachelor's degree in computer science, information systems, or related field
5+ years of experience in MIS and WFM process management
Experience in managing a team of MIS and WFM professionals
Strong knowledge of MIS and WFM software and systems
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Strong project management skills
Ability to work effectively in a team-oriented environment
Knowledge of regulatory compliance requirements

This is an exciting opportunity for an experienced MIS and WFM professional to join our team and make a significant impact on our organization. If you are passionate about process management, have strong leadership skills, and are looking for a challenging and rewarding role, we encourage you to apply.

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Process Manager