Process Executive

Job Description

Broad Function: We are looking for a detail-oriented and efficient Process Executive to manage and execute business processes in line with organizational guidelines. The role will involve ensuring operational excellence, maintaining data accuracy, and contributing to continuous process improvements. Roles and Responsibilities: Execute daily business processes and operations as per standard operating procedures (SOPs). Ensure accurate and timely data entry, processing, and reporting. Monitor workflow and resolve operational issues in coordination with team leads. Collaborate with cross-functional teams to ensure process alignment and service delivery. Identify process gaps and suggest improvements to enhance efficiency. Maintain documentation of all processes and ensure compliance with company policies. Handle customer or vendor & partner queries and demos with professionalism. Generate process reports and performance dashboards as required. Requirements 2+ years of experience in business process execution, back-office operations, data entry, customer support, or similar roles. Strong communication skills in English (both verbal and written). Basic knowledge of ERP, CRM, and similar applications. Proficiency in Microsoft Office tools, especially Excel and Word. Ability to adapt quickly to new software and tools. Strong attention to detail and accuracy. Educational Background: Bachelor’s degree in business administration, Commerce, Computer Applications, or any related field. Diplomas or certifications in operations or process management are plus. Good written and verbal communication skills. An Analytical and problem-solving mindset. Ability to work in shifts and handle repetitive tasks with consistency. Benefits Cashless medical insurance for employees, spouses, and children. Accidental insurance coverage. Life insurance coverage. Retirement benefits including Provident Fund (PF) and Gratuity. ESI. Sodexo benefits for income tax savings. Paternity & Maternity Leave Benefit. National Pension Saving.