Process Coordinator

Overview

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events.

We are looking for a Process Coordinator to support operational workflow, project delivery, and coordination within and across our teams to facilitate smooth project completion. If this sounds like something you’re interested in or have the knack for, then read on!

Responsibilities

• Coordinating between the processes that are part of the project life cycle, from translation to editing to client delivery. You will be achieving coordination with your team for multiple projects everyday.
• Coordinating with internal departments to ensure the timely movement of the project from one step of the workflow to the next, through strong and effective communication with other departments, freelancers, and timely follow-ups.
• Ensuring on-time delivery of the project to the client
• Supporting the team in allocation of projects to the suitable translators and reviewers.

Qualifications And Prerequisites

• Strong multitasking skills and a dedicated work ethic.
• Ability to manage multiple projects and responsibilities while meeting strict deadlines.
• Effective English communication skills, both verbal and written.
• At least 2 years of experience in an operational role (preferred but not required).
• Proficiency in Microsoft applications such as Word, Excel, and Outlook, with the ability to quickly adapt to new tools.

Application Process

Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, the process begins with an interview with the hiring manager, followed by a technical round. The process also involves an interview with the HR business partner. All interactions will be conducted virtually via MS Teams.

Equal Opportunity

Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.

Accelerating from Anywhere

As a remote-first organization, these are essential attributes we look for in all our candidates.

• Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.
• Documenting work that brings everyone on the same page.
• Maturity to choose between synchronous and asynchronous collaboration.
• Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.

About CACTUS

Established in 2002, Cactus Communications (cactusglobal.com) is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.