Job Overview: We are seeking a detail-oriented and efficient Process Coordinator – Sales to streamline and oversee key processes within the Sales Department. This role is focused on ensuring accuracy, efficiency, and compliance across all sales-related activities — from lead handling and quotation approvals to dispatch coordination and documentation flow. The ideal candidate will have strong analytical, organizational, and communication skills, and will play a critical role in aligning internal teams to support smooth business operations. Roles and Responsibilities: •Oversee and monitor the entire sales process flow — from lead receipt to order completion — ensuring timely and error-free execution. •Coordinate between Sales, Operations, Dispatch, and Accounts teams to ensure alignment on order status, documentation, and delivery timelines. •Verify and validate quotations, purchase orders, and approvals before final processing. •Track and maintain process compliance in line with company SOPs and reporting standards. •Support sales leadership with data-driven insights on process bottlenecks, turnaround time, and improvement opportunities. •Maintain systematic documentation and record management for sales orders, approvals, and dispatch updates. •Regularly update and monitor CRM (Zoho) for accurate status tracking and reporting. •Assist in developing and implementing improved sales process workflows to enhance efficiency and transparency.
Job Overview: We are seeking a motivated Inside Sales Executive to join our team and play a key role in generating leads, converting inquiries, and supporting the sales cycle from our office. The ideal candidate should be comfortable handling customer interactions via calls, emails, and digital platforms, with a strong focus on converting inbound and outbound leads into opportunities. Roles and Responsibilities: •Identify and qualify potential leads through online research, inbound inquiries and outbound communication. •Initiate and maintain contact with prospects via phone calls, emails and WhatsApp to understand their requirements. •Update and manage all leads, customer interactions and sales activities using Zoho CRM. •Clearly explain product features, benefits and pricing to prospective customers. •Follow up consistently with leads to nurture relationships and convert them into sales. •Prepare and send quotations, proposals and other sales documents as required. •Achieve assigned daily, weekly, and monthly outreach and conversion targets. •Provide post-sales coordination by working with logistics and customer service teams to ensure timely delivery and client satisfaction.
Job Overview: We are seeking a proactive and organized Sales Coordinator to support our Sales Department in managing day-to-day sales operations, documentation, and customer coordination. The ideal candidate will ensure smooth execution of the sales process — from lead tracking and quotation preparation to order fulfillment and post-sales support. This role requires excellent communication skills, attention to detail, and strong coordination across internal teams and clients Roles and Responsibilities: •Coordinate and manage the complete sales cycle, ensuring timely follow-ups and order processing. •Support sales executives in preparing quotations, proposals, invoices, and related documents. •Update, monitor, and maintain customer data, leads, and sales activities in Zoho CRM. •Act as a link between the Sales, Logistics, and Accounts teams to ensure on-time order delivery and customer satisfaction. •Communicate with customers for order confirmations, payment updates, and dispatch details. •Maintain accurate sales reports, dashboards, and performance tracking sheets. •Identify process gaps and assist in improving sales coordination workflows for efficiency. •Ensure all documentation, approvals, and reporting comply with company standards and timelines