Principal Software Engineering Manager

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world.

This is an exciting time to join our group Customer Experience (CXP) and work on something highly strategic to Microsoft. The goal of the CXP Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to drive AI transformation across Marketing, Sales, Services and Support organizations within Microsoft. We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Azure & Power Platform, we ensure our solutions are robust and efficient. Our organization’s implementation acts as reference architecture for large companies and helps drive product capabilities.

If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, please come and talk to us!

We are hiring a passionate Principal SW Engineering Manager to lead a team of highly motivated and talented software developers building highly scalable data platforms and deliver services and experiences for empowering Microsoft’s customer, seller and partner ecosystem to be successful. This is a unique opportunity to use your leadership skills and experience in building core technologies that will directly affect the future of Microsoft on the cloud. In this position, you will be part of a fun-loving, diverse team that seeks challenges, loves learning and values teamwork. You will collaborate with team members and partners to build high-quality and innovative data platforms with full stack data solutions using latest technologies in a dynamic and agile environment and have opportunities to anticipate future technical needs of the team and provide technical leadership to keep raising the bar for our competition.

As a leader of the engineering team, you will be responsible for the following:

• Build and lead a world class data engineering team.
• Passionate about technology and obsessed about customer needs.
• Champion data-driven decisions for features identification, prioritization and delivery.
• Managing multiple projects, including timelines, customer interaction, feature tradeoffs, etc.
• Delivering on an ambitious product and services roadmap, including building new services on top of vast amount data collected by our batch and near real time data engines.
• Design and architect internet scale and reliable services.
• Communicate effectively and build relationship with our partner teams and stakeholders.
• Help shape our long-term architecture and technology choices across the full client and services stack.
• Understand the talent needs of the team and help recruit new talent.
• Mentoring and growing other engineers to bring in efficiency and better productivity
• Experiment with and recommend new technologies that simplify or improve the tech stack.
Work to help build an inclusive working environment.

Basic Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
• 12+ years of experience of building enterprise scale software / solutions.
• 3+ years of management experience leading a high-performance engineering team.
• Strong track record of designing and delivering distributed systems on cloud platforms (i.e. Azure, AWS) in a continuous delivery environment.
• Demonstrated ability on designing micro-services and highly performant & scalable systems
• Must be able to plan work, and work to a plan adapting as necessary in a rapidly evolving environment.
• Strong communication skills and proficiency with executive communications
• Demonstrated ability to effectively lead, influence and operate in cross-functional global organization

Preferred Qualifications:

• Prior experience as an engineering site leader is highly desirable.
• Proven track record of recruiting and scaling engineering organizations effectively.
• Demonstrated ability to provide technical leadership to teams, with experience delivering enterprise-scale projects.
• Familiarity with or experience working on CRM platforms such as Dynamics 365 is a strong advantage.
• Knowledge of or previous experience in building Generative AI or Co-pilot experiences is highly valued.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.