Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.ENABLING THE DIGITAL WORLDOpenText enables the digital world as the global leader in Enterprise Information Management, both on premises and in the cloud. We are committed to being the best place to work for more than 15,000 employees in over 120 locations. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about directing people towards a better way to work, then let OpenText enable your digital world career.
About The Role
As a Principal Software Architect on the Commercial Architecture team at OpenText, you will lead the design and governance of modern application and cloud architectures across a diverse product landscape. This is a strategic and hands-on role focused on driving architectural consistency, scalability, and modernization across OpenText’s commercial software portfolio.You will work cross-functionally with product engineering, operations, product management, and security to guide and influence the technical direction of cloud-native services, APIs, identity, and next-generation application platforms. This role is ideal for someone who combines deep technical expertise with strategic thinking and a passion for designing large-scale, modern, secure systems. Strong data engineering and AI experience are required.Key Responsibilities
- Develop unified data strategies eliminating fragmented application landscapes and silos and integrating structured data and unstructured data
- Define data product specifications and standards that treat information as engineered assets with standardized service contracts and governance controls
- Design AI-driven knowledge graph construction from vast repositories of unstructured content
- Architect AI-native data pipelines integrating with OpenText's Aviator AI platform for contextual search and agentic workflows
- Design accuracy enhancement frameworks to reduce hallucinations and provide verifiable results
- Drive strategic customer pilots in content-heavy industries (legal, healthcare, financial services) with clear ROI demonstration
- Provide architectural governance and consultation across a portfolio of products, ensuring alignment with enterprise standards.
- Shape technical vision, translate architectural concepts into business value, and present to C-level executives
Required Qualifications
- 10+ years enterprise data architecture experience designing large-scale platforms for Fortune 500 companies
- Deep expertise in modern data architecture patterns (data pipeline, data mart and data fabric) and data processing frameworks (Spark, Kafka)
- Advanced knowledge of knowledge graphs and semantic technologies (RDF, SPARQL, Neo4j)
- Strong AI/ML background, particularly LLMs, and automated knowledge extraction from unstructured content
- Data governance, compliance frameworks (GDPR, HIPAA, SOX), and enterprise security architectures
- Extensive multi-cloud architecture experience (AWS, Azure, GCP) and hybrid cloud strategies
- Experience working in or with large-scale SaaS platforms, including deployment, scale, and operational considerations
Leadership and Communication
- Proven ability to define and drive a compelling technical vision, leading large-scale architectural transformational initiatives
- Demonstrated success in leading cross-functional teams within complex B2B environments
- Exceptional communication and interpersonal skills, with a strong ability to influence and align diverse technical and business stakeholders
- Advanced documentation and visualization capabilities, including authoring architecture blueprints, reusable patterns, and reference artifacts that promote consistency and scalability across teams
- Extensive experience in customer-facing engagements, providing expert technical guidance, solutioning, and support in high-stakes scenarios
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
