Presales Specialist

Job Title: Telesales Executive – Telecom Products

Location: Noida

About the Role:

We are seeking enthusiastic and results-oriented Telesales Executives to join a dynamic team based in Kochi. The primary responsibility of this role is to proactively reach out to potential customers in the UAE market and effectively promote and sell a range of telecom products, including postpaid SIM cards, home broadband and TV services, and SMB (Small and Medium Business) solutions.

The ideal candidate will possess excellent communication and persuasion skills, a strong sales drive, and the ability to work both independently and collaboratively to achieve sales targets.

Responsibilities:

• Conduct outbound calls to potential customers in the UAE to introduce and explain telecom products and packages.
• Clearly articulate product features, benefits, and value propositions to prospective customers.
• Understand customer needs and tailor recommendations accordingly.
• Handle customer inquiries, address concerns, and provide accurate product information.
• Achieve and exceed assigned daily, weekly, and monthly sales targets.
• Maintain accurate records of all sales activities, customer interactions, and follow-ups in the CRM system.
• Follow up on leads and prospects to convert them into successful sales.
• Stay updated on the latest products, promotions, and market trends.
• Collaborate effectively with team members to foster a positive and productive work environment.
• Adhere to all company policies, procedures, and ethical sales practices.

Qualifications and Skills:

• Proven experience in telesales or a similar customer-facing sales role, preferably within the telecom sector.
• Excellent verbal communication skills with a clear and persuasive telephone manner.
• Fluency in English and Hindi is essential.
• Proficiency in Arabic or other languages spoken in the UAE is an added advantage.
• Strong understanding of sales principles and techniques.
• Ability to build rapport and establish trust with potential customers over the phone.
• Results-driven with a strong motivation to achieve and exceed sales targets.
• Good organizational and time management skills.
• Basic computer literacy and familiarity with CRM systems.
• Ability to work independently and as part of a team.
• High level of professionalism, integrity, and a positive attitude.
• Willingness to work in a target-driven environment.