intalk.io - Agami Tech Pvt Ltd.

Company Description intalk.io is an Omnichannel Customer Interaction Platform by Agami Tech, empowering businesses with advanced CRM, Customer Application Development, and End-to-End Unified Customer Interaction Management. Our boutique solutions integrate voice, email, chat, WhatsApp, and social media across environments—helping clients accelerate business outcomes, boost productivity, and streamline multi-vertical enterprise operations through seamless, AI-driven communication and robust reporting Role Description Collaborate with sales teams to identify and analyse customer requirements, translating them into viable software solutions.​ Assist in qualifying leads by leveraging technical knowledge to address business challenges and deliver value.​ Develop and deliver tailored presentations, demos, and proposals showcasing product capabilities and fit.​ Provide technical support throughout the sales cycle, addressing queries and concerns for prospective clients.​ Prepare and manage technical/functional documentation for RFPs/RFIs and act as a bridge between sales and development teams.​ Conduct business analysis to ensure solutions align with client objectives and integrate smoothly. Stay up-to-date with industry trends and new technologies, proactively identifying client opportunities Qualifications 1–3 years’ presales experience in the Technology industry and/or hands-on working experience in SAAS products. Strong analytical problem-solving skills and service-oriented mindset. Excellent communication and presentation skills, confident delivering live product demos.​ Experience with CRM tools and business documentation. Proven ability in customer needs assessment and relationship management. Bachelor’s degree in Computer Science, IT, Engineering, or a related field (preferred). Relevant certifications are a plus.