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Presales Solutions Architect - Collab

Presales Solutions Architect - Collab

Ahead

5 - 10 years

14 - 18 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

presales audio visual rfi cisco rfp project management crestron business analysis networking cctv bid management proposal management solution design av installation aws video conferencing ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Sr. Specialty Solutions Engineer (Pre-Sales), you will play a key role in driving customer success and supporting a national sales team. You will leverage your expertise in Cisco and Microsoft Collaboration solutions, contact center technologies, and enterprise voice systems to design and implement innovative, scalable solutions that meet customers' unique needs. This position requires technical acumen, business development skills, and the ability to deliver an exceptional white-glove customer experience.
Technical Expertise:

In-Depth Knowledge of:

Cisco Collaboration Stack:

Cisco Unified Communications Manager (CUCM)

Cisco Webex

Licensing and BOM creation via CCW

Cisco Contact Center Solutions:

Cisco Contact Center Express (CCX)

Webex Contact Center

Microsoft Teams Phone:

Teams Phone migrations

Licensing expertise

Voice Systems:

Design and implementation of enterprise voice systems

SIP/PSTN design and enterprise voice migrations

Cisco ISRs

Mid-Level Knowledge of:

UCaaS providersZoom Phone, 8x8

CCaaS providersFive9, Genesys, 8x8

E911 providers

Network, security, and infrastructure technologies

Audio Visual (AV) systems

AudioCodes SBC

Poly

Business Requirements:

Ability to manage and negotiate with customers and partners

Drive business development within the customer base

Deliver customer success through a white-glove experience

Self-starter who thrives in a collaborative team environment

Expertise in BOM (Bill of Materials) and SOW (Statement of Work) creation

Salesforce proficiency

Capacity to work through long sales cycles, maintaining a customer-centric approach

Support a national sales team with technical expertise

Create customer-facing diagrams and deliver PowerPoint presentations

Develop go-to-market strategies

Partner management

Maintain a positive, can-do attitude

Some travel may be required

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Presales Solutions Architect - Collab