Presales Executive

Job Description

EMPLOYMENT TYPE: Full time, permanent. REPORTING TO: National Head -Corporate Partnerships LOCATION: Mumbai ABOUT THE ROLE: We are looking to hire an experienced, customer-oriented Presales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Presales Executives responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints. To be successful as a Presales Executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Presales Executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills. WHAT WE EXPECT FROM YOU: Accurately recording details of customers purchase orders Processing all customer purchases accordingly Generating promising leads for the outside sales team to pursue Managing customer accounts by ensuring timely follow-ups Developing and sustaining solid relationships with customers to encourage repeat business Using sales scripts proffered by the company to drive sales and respond to customer rejections Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales OUR IDEAL CANDIDATE: Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or related field is preferred. Proven 1 year experience and above as Presales Executive. Proficiency in all Microsoft Office applications. Strong negotiation and consultative sales skills. Effective communication skills YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE: We value balance. We are committed to providing an environment in which you can balance great work with a great life. Well invest in your career. Our companys growing quickly, and well give you the opportunity to do the same. Youll have access to a number of professional development opportunities so that you can keep up with the companys evolving needs We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here Multicultural workplace. A multicultural and diverse team of colleagues from different states. An opportunity to wear many hats An entrepreneurial crew that supports risk, intuition, and frequent experimentation The opportunity to make an impact in a transformative industry An opportunity to build and lead a highly talented and driven team OTHER PERKS & BENEFITS: Progressive and flexible work hours that match your personality and lifestyle. Compensation could include stock options for significant upside. Cool gadgets and swags Competitive performance bonus Career development training.