POS Development Manager (Jewellery)

Job Description

Job Evaluate the different technology options available in the market. This involves comparing features, benefits, and costs, and making recommendations based on the specific needs of the retail system. Understanding and analysing the business requirements for various retail systems-POS, Customer Order Management, customer relationship management, Gold Scheme System (GHS System), Jewellery Service Team etc. Drafting \u201CFunctional Specification Document\u201D based on the inputs of end users \u2013 Retail, Commercial & other teams Conducting rigorous testing to identify and fix any bugs or issues in the retail system functionalities. This ensures the system operates smoothly and meets the business needs. Collaborating with other departments and teams, such as database administrators, network administrators, and software architects, to integrate the retail system functionalities with existing systems and ensure seamless data flow. Creating detailed documentation for the developed functionalities, including user guides and technical specifications. This helps users and developers (external & internal) to understand the system and troubleshoot any issues. Working closely with cross-functional teams, such as business analysts, project managers, and quality assurance testers. Retail Domain Knowledge Having 1 year experience in BTQ Support side Quick understanding capability All tickets related on POSS Application to be closed within 24 hours Overall Summary: Gathering requirements from various stakeholders Prioritizing the developments Preparing the FSD (Functional Specification Document) Signing off the FSD with respective stakeholders Explaining the development product to the IT team Sign-off with IT Conducting User Acceptance Testing (UAT) Gathering and discussing feedback with IT UAT sign-off Planning for release Sharing manuals with stores and stakeholders Training users Monitoring post-release performance Work Experience Skills Goodcommunication & training skills Good business commercial acumen. Experienced in using Well Store Connect for retail operations. At least 3 years of relevant experience in managing multiple stakeholders. Strong analytical and testing skills. Working experience on POSS development, IT Project Management in retail industry will be an added advantage. Application knowledge \u2013 First and foremost, Testers must be intimately familiar with the type of Application they\u2019re going to be testing. Documentation skills \u2013 a large portion of their job relies on recording and reporting the problems they find, Testers must have advanced documentation skills. Problem-solving skills \u2013 need to work with developers and other colleagues to find solutions to the glitches they find.