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Titan Company
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POS Development Manager (Jewellery)

POS Development Manager (Jewellery)

Titan Company

1 - 6 years

8 - 12 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

side project management software testing user acceptance testing it project management customer relationship retail operations documentation retail assurance relationship management pos development management technical specifications crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job

Evaluate the different technology options available in the market. This involves comparing features, benefits, and costs, and making recommendations based on the specific needs of the retail system.

Understanding and analysing the business requirements for various retail systems-POS, Customer Order Management, customer relationship management, Gold Scheme System (GHS System), Jewellery Service Team etc.

Drafting \u201CFunctional Specification Document\u201D based on the inputs of end users \u2013 Retail, Commercial & other teams

Conducting rigorous testing to identify and fix any bugs or issues in the retail system functionalities. This ensures the system operates smoothly and meets the business needs.

Collaborating with other departments and teams, such as database administrators, network administrators, and software architects, to integrate the retail system functionalities with existing systems and ensure seamless data flow.

Creating detailed documentation for the developed functionalities, including user guides and technical specifications. This helps users and developers (external & internal) to understand the system and troubleshoot any issues.

Working closely with cross-functional teams, such as business analysts, project managers, and quality assurance testers.

Retail Domain Knowledge

Having 1 year experience in BTQ Support side

Quick understanding capability

All tickets related on POSS Application to be closed within 24 hours

Overall Summary:

Gathering requirements from various stakeholders

Prioritizing the developments

Preparing the FSD (Functional Specification Document)

Signing off the FSD with respective stakeholders

Explaining the development product to the IT team

Sign-off with IT

Conducting User Acceptance Testing (UAT)

Gathering and discussing feedback with IT UAT sign-off

Planning for release

Sharing manuals with stores and stakeholders

Training users

Monitoring post-release performance
Work Experience
Skills

Goodcommunication & training skills

Good business commercial acumen.

Experienced in using Well Store Connect for retail operations. At least 3 years of relevant experience in managing multiple stakeholders.

Strong analytical and testing skills.

Working experience on POSS development, IT Project Management in retail industry will be an added advantage.

Application knowledge \u2013 First and foremost, Testers must be intimately familiar with the type of Application they\u2019re going to be testing.

Documentation skills \u2013 a large portion of their job relies on recording and reporting the problems they find, Testers must have advanced documentation skills.

Problem-solving skills \u2013 need to work with developers and other colleagues to find solutions to the glitches they find.

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Titan Company

Consumer Goods - Watches and Jewelry

Bangalore

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POS Development Manager (Jewellery)