Job Description

About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Collection Manager handles the Risk 60 portfolio of specific products. The Collections manager ensures NPA resolution and manages the portfolio as per the existing process. The Collections Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities • Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement • Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level • Ensure adherence to the set process and audit requirements in place • Ensure minimum forward flow from the buckets Qualifications Optimal qualification for success on the job is: • Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge and understanding of collections and market dynamics. • Excellent vendor management skills. • Knowledge of regulatory guidelines and norms • Good communication (both verbal and written) skill in both English and the local language. • Ability to manage complex client situations. • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. • Ability to handle pressure and meet deadlines