PMO Delivery Lead - Global Banking

Requirements

PMO Delivery Lead

Key Responsibilities

• Program & Delivery Leadership
• Lead end-to-end delivery of large, complex initiatives across global banking domains including cards, payments, accounts, and mobile banking.
• Define delivery roadmaps, set milestones, and ensure adherence to timelines, budgets, and quality standards.
• Establish delivery frameworks and governance models tailored for multi-country and cross-functional teams.
• PMO Governance & Reporting
• Oversee program management office (PMO) functions such as planning, risk management, dependency tracking, and issue resolution.
• Develop and maintain robust reporting dashboards to provide senior stakeholders with visibility into program health.
• Drive standardization of processes and best practices across global delivery.
• Stakeholder Management
• Collaborate with senior leaders, business sponsors, product managers, and technology heads to align delivery objectives with business priorities.
• Act as a key liaison between cross-functional teams across regions to ensure smooth communication and delivery alignment.
• Provide clear, structured updates to executive leadership on program status, risks, and mitigation strategies.
• Agile Tools & Methodologies
• Champion the use of Jira and Confluence for backlog management, sprint planning, release tracking, and knowledge sharing.
• Promote agile best practices to enhance delivery speed, collaboration, and transparency across distributed teams.
• Risk & Compliance
• Ensure compliance with global bank policies, audit requirements, and regulatory frameworks.
• Proactively identify delivery risks, dependencies, and bottlenecks, driving timely mitigation strategies.
• Continuous Improvement
• Embed a culture of continuous improvement across teams by leveraging delivery metrics, retrospectives, and lessons learned.
• Drive process automation and adoption of new delivery technologies to enhance efficiency.
  

Qualifications & Experience

• Experience: Minimum 7+ years of experience in program/project management and delivery leadership within global banking or financial services.
• Domain Expertise: Hands-on experience in cards, payments, accounts, and mobile banking delivery programs.
• Technical Tools: Strong working knowledge of Jira and Confluence for program governance and delivery reporting.
• Delivery Experience: Proven track record in managing multi-region/global delivery programs with distributed teams.
• Stakeholder Skills: Exceptional communication, leadership, and stakeholder management skills with the ability to influence at senior levels.
• Methodologies: Strong background in Agile, Scrum, and Waterfall delivery models within financial services.