Job
Description
As bp transitions to an integrated energy company, you must adapt to a changing world and maintain competitive performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, maximising technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! We are seeking a meticulous and proactive PU Planning Systems SME to support our Planning Unit (PU) planning community in improving the efficiency of our digital planning systems, including Kinaxis Maestro. This role is pivotal in ensuring consistent planning practices with global operating templates, supporting end users, fixing system issues, and driving adoption of new processes and enhancements. The role will form part of a global community of functional guides who will work closely with the Global Planning Centre of Excellence and the IT technical architect and support teams to triage and prioritise ongoing process or technical defects, as well as prioritise and author agreed enhancements within the system. This position requires shown Kinaxis Maestro experience as a contributor or author, combining strong analytical skills within our digital planning tool ERPs (SAP, JDE) with having the ability to develop positive relationships with supply chain planning and IT colleagues both in Pune and in the markets. **Role & Responsibilities:** **System Expertise & User Support** - Serve as the primary go-to guide for Kinaxis Maestro for the PU community, providing hands-on support to end users. - Supervise and analyze how PU end users perform planning activities, ensuring alignment with global planning playbook standards as configured in the tool. - Address end user queries related to system functionality, troubleshooting, and standard processes. - Act as the first line of support for system defects, triage in and raise through a defined process based on criticality and business impact as needed. - Represent the PU in future digital enhancements as we evolve our Planning digital landscape, to include functionalities such as machine learning, AI, and Decision Intelligence. **Training & Adoption:** - Conduct PU training sessions, mentoring users to improve their proficiency in Kinaxis Maestro. - Actively participate in the global community of Planning System Domain Experts (SMEs), led through the Planning Centre of Excellence (COE), to share trends, arising concerns and improvement areas across geographies. - Develop and maintain PU training materials, PU Standard Operating Procedures (SOPs), and best practice documentation aligned to the global planning operating model. - Ensure smooth onboarding of new PU users, guiding them through planning processes within the system. - Drive adoption of new system capabilities, ensuring effective organizational change. **Process Optimization & Governance** - Identify gaps or inefficiencies in how PU users apply planning process functionality within Kinaxis. - Collaborate with global and Community of Practice teams to drive continuous improvement in planning practices as implemented within Kinaxis. - Ensure consistency to global standards, policies, and governance frameworks. - As part of the global SME community, provide feedback to IT and Process Owners on system enhancements and user experience improvements. - Once appropriate certified, carry out agreed authoring and minor improvements within the system to meet prioritized needs. **Experience & Qualification:** - Education: Bachelor's degree or equivalent experience in supply chain management, Logistics, Business, or a related field (masters preferred). - Experience: 5+ years of confirmed ability in Supply Chain Planning, with a solid grasp of demand, supply, and inventory planning with hands-on experience as a Contributor within Kinaxis Rapid Response / Kinaxis Maestro. - Shown experience in Supply Chain planning with hands-on experience leading teams with a digital E2E tool. - Strong analytical skills and proficiency in supply chain software (Kinaxis Maestro highly desirable and ERP systems (SAP ECC, S4 Hana, JDE). - Ability to assess planning behaviors and drive user process standardization within a tool. - Excellent process and digital problem-solving and troubleshooting abilities. - Effective communicator with strong training and coaching skills for those in planning in Pune and in the markets. - Experience in organizational change and user adoption strategies. - Ability to work multi-functionally with local, PU and global planning teams, and technical IT teams. **Travel Requirement:** - Negligible travel should be expected with this role. **Relocation Assistance:** - This role is eligible for relocation within the country. **Remote Type:** - This position is not available for remote working.,
