P&L Head - Certificate Program

We are looking for a seasoned leader to drive the strategy, growth, and operational excellence of our Certificate Programs vertical. This role holds full business ownership spanning P&L, program strategy, delivery, partnerships, and quality assurance within a university environment.

About the Role

The P&L Head will lead end-to-end business performance for the Certificate Programs division. You will scale revenue, improve academic delivery, strengthen processes, ensure regulatory compliance, and build high-demand programs aligned with industry needs.

Key Responsibilities

P&L Ownership & Growth

• Own complete P&L: revenue, margins, budgeting, forecasting
• Develop annual business plans aligned with university goals
• Drive enrolment via marketing, digital channels, partnerships & corporate tie-ups
• Identify new program opportunities driven by market insights

Academic & Program Strategy

• Lead design, launch & enhancement of certificate programs
• Collaborate with academic leaders, SMEs & faculty
• Ensure alignment with accreditation, quality and learner expectations

Operations & Delivery

• Lead admissions, student lifecycle, faculty coordination & LMS operations
• Define & manage SLAs for delivery quality and learner engagement
• Implement dashboards for enrolments, satisfaction & completion rates

Stakeholder & Team Leadership

• Build & lead high-performing teams across marketing, admissions & academics
• Work closely with Directors, Registrar & Compliance teams
• Manage academic partners, vendors & corporate alliances

Compliance & Quality

• Ensure adherence to UGC, AICTE & internal university regulations
• Drive academic audits, process improvements & quality assurance

Data & Insights

• Use analytics for pricing, program viability, marketing ROI & operational decisions
• Create MIS reports & dashboards for leadership review

What Were Looking For

• Strong P&L management experience with a proven revenue-scaling record
• Deep understanding of higher education, edtech, certificate programs or continuing education
• Expertise in business planning, financial modelling & forecasting
• Strong leadership, decision-making & stakeholder management skills
• Experience with corporate partnerships, product development

Qualifications

• Postgraduate degree in Management / Business / Education or equivalent
• 15–20 years of experience in university operations, edtech, executive education or academic business management

Why Join Us?

You will be the strategic anchor for the Certificate Programs vertical for shaping revenue growth, academic excellence, learner experience, and the university’s position in the executive & lifelong learning space.