Growth Management - General Manager - UPI

- Define and implement the growth roadmap for customer targeting and conversion on app, owning conversion, retention kpis

- Develop and execute GTM strategies, sales activations, and category campaigns

that drive user acquisition and retention.

- Identify new growth opportunities and pilot initiatives; scale successful ones across the business.

Analytics & Insights

- Drive the analytics charter to deeply understand user behavior, funnels, and category

performance.

- Generate actionable insights to optimize conversion, reduce leakages, and improve

lifetime value (LTV).

- Build frameworks to monitor, measure, and predict business performance with agility.

Customer Focus

- Champion customer-centricity by identifying pain points across the booking journey

and driving initiatives to enhance experience.

- Work closely with product, marketing, and operations teams to integrate customer

insights into strategy and execution.

Team Leadership & Collaboration

- Lead and mentor a high-performing team across growth, category, and analytics.

- Collaborate cross-functionally with product, supply, and marketing teams to ensure

seamless execution of growth initiatives.

- Build a culture of ownership, speed, and excellence.

Skills that will help you succeed in this role

- 10-14 years of experience in consumer internet, or e-commerce industries, with

proven success in category management and growth leadership.

- MBA from a Tier-1 business school preferred.

- Strong track record of scaling businesses and delivering ambitious targets.

- Highly analytical, data-driven, and comfortable with solving complex business problems.

- Experience in managing large cross-functional teams with high accountability.

- Excellent communication and stakeholder management skills, with ability to lead

complex negotiations.

- Prior experience in consulting industry will be a strong plus.