People Operations Lead

Job Description

Goal: At Loop, we're on a bold mission to build a better health system for India one that helps 10 million families live healthier lives. To achieve this, we believe in building a high-performing team more like a sports team than a family (yes, we took a page from Netflix). That means hiring exceptional people, helping them grow fast, and creating an environment where top talent can thrive. As our People Operations Lead , you'll partner closely with our co-founders to shape the strategy but just as importantly, you'll roll up your sleeves to execute it. This is not a behind-the-scenes role. you'll be building systems, launching programs, solving real problems, and making Loop a place where high performers can do the best work of their careers. we're looking for someone who s deeply strategic but also thrives in the doing someone who can zoom out to design a world-class people org, and zoom in to make it real. If that sounds like you, we'd love to meet you. What you will do: Own the Looper lifecycle from joining to exit. Collaborate with leadership to tackle critical organizational questions, such as: How do we foster the Loop cult, embedding our mission and values into every facet of the employee experience How can we automate People processes to focus on what truly matters How do we'design a user-centric onboarding experience What does career growth at Loop look like and what s our approach to compensation & benefits How do we build the strongest employer brand in healthcare & insurance How do we communicate across the organization so that everyone feels a strong pulse. How can we create Loop University the industry s premier L&D program Develop clear, organization-wide reporting on People health and processes, using data to inform priorities and decisions. Establish a continuous improvement framework within People Ops. Collaborate with managers to provide insights on performance management, learning and development, manager training, and team relations. We are looking for someone with: 8-12 years of People Ops experience in high-growth environments, with a proven track record of building high-performance cultures. A high-energy, hands-on leader who can drive key People processes hiring, performance management, benefits, engagement, and more. we're looking for a diligent doer who leads from the front, embodying our core value that the war is fought on the front lines. Strong operational and project management skills, with a relentless focus on continuous improvement based on feedback. Experience building and leading a People Ops team. Proficiency in automating People Ops processes, with fluency in modern HR software and tools.