People Operations Lead

People Operations Lead

we're looking for someone who s deeply strategic but also thrives in the doing someone who can zoom out to design a world-class people org, and zoom in to make it real. If that sounds like you, we'd love to meet you.

What you will do:

• Own the Looper lifecycle from joining to exit.
• Collaborate with leadership to tackle critical organizational questions, such as:
• How do we foster the Loop cult, embedding our mission and values into every facet of the employee experience
• How can we automate People processes to focus on what truly matters
• How do we'design a user-centric onboarding experience
• What does career growth at Loop look like and what s our approach to compensation & benefits
• How do we build the strongest employer brand in healthcare & insurance
• How do we communicate across the organization so that everyone feels a strong pulse.
• How can we create Loop University the industry s premier L&D program
• Develop clear, organization-wide reporting on People health and processes, using data to inform priorities and decisions.
• Establish a continuous improvement framework within People Ops.
• Collaborate with managers to provide insights on performance management, learning and development, manager training, and team relations.

We are looking for someone with:

• 8-12 years of People Ops experience in high-growth environments, with a proven track record of building high-performance cultures.
• A high-energy, hands-on leader who can drive key People processes hiring, performance management, benefits, engagement, and more. we're looking for a diligent doer who leads from the front, embodying our core value that the war is fought on the front lines.
• Strong operational and project management skills, with a relentless focus on continuous improvement based on feedback.
• Experience building and leading a People Ops team.
• Proficiency in automating People Ops processes, with fluency in modern HR software and tools.