Job
Description
We are looking for a skilled professional with 12 to 16 years of relevant experience to join our team as a Manager in the Global Delivery Services - GDS - Consulting - People Consulting - Change Management. The ideal candidate will have a strong background in change management and leadership, with expertise in designing and implementing medium to large-scale change programs. ### Roles and Responsibility Establish change management expertise within the practice, grow, and lead a team of change and learning design specialists. Enable delivery and execution of change management strategy for global large transformation programs in partnership with global EY offices. Provide advice and guidance as a subject matter expert and work effectively as part of a large distributed program team. Ensure high-quality deliverables are produced for projects through exhaustive internal reviews and excellent client and global project feedback. Manage engagement risk, project economics, manage escalations, and ensure effective planning and budgeting. Lead development of thought leadership, collateral, tools, techniques, and methodologies to enhance change management and broader capability offering within the practice. Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects. Perform the role of a counselor and coach, define and set goals, conduct performance reviews, and ensure ongoing learning and development of the team. Collaborate with subject matter experts across HR service areas (learning and development, staffing, talent management, diversity, compliance) to provide insights on overall strategic and operational performance. ### Job Requirements Postgraduate degree or equivalent with specialization in Human Resources (India or abroad). 12-16 years of relevant experience in change management and leadership. Experience leading change management efforts on global client projects. A track record of designing and implementing medium to large-scale change programs, including HR Transformation, Human-Centered Design, Digital Strategy, and ERP Transformation. Experience advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication. Experience managing delivery teams of at least 5+ individuals, providing advice and guidance on career development, L&D, and performance management. Experience in learning design and content development using instructional design techniques to enable change programs. Experience in selling and delivering work that spans the full project lifecycle. APMG, PROSCI®, or equivalent certification is preferred. Experience creating project budgets and resource estimates for several domains within HR and technology transformations. Experience facilitating solution workshops and design sessions across multiple industry verticals and geographies. Experience identifying and deploying leading-edge communication and stakeholder engagement tools and techniques. Experience leading and supporting a network of Change practitioners to work in a cross-functional and client-facing environment. Expertise in recommending and leveraging new age/digital solutions to enable change such as automation, gamification, advanced analytics/visualization, day-in-life-of workshops. Experience in identifying and leveraging data-driven change management techniques to drive transformation. Knowledge of one or more HCM cloud – Oracle, SAP, and other out-of-box HR technologies. Working knowledge of Project management.
