People Assistant

Ideagen

1 - 3 years

2 - 6 Lacs

hyderabad

Posted:2 weeks ago| Platform:

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Skills Required

administration payroll ticketing automation hr operations talent acquisition hris core hr customer service document management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deliver excellent customer service ensuring accuracy and efficiency, maintaining agreed SLAs across multiple countries
Manage full employee lifecycle support: offers, onboarding, HRIS setup, document management, right-to-work checks, payroll inputs and documentation, probation tracking, and exit processes
Provide first-line support for employee and manager queries on policies, escalating complex or country-specific matters as needed
Ensure compliance with local data protection requirements (GDPR, PDPA) when handling employee information across borders.

Technology & Automation

Utilize and maintain AI-powered chatbots, knowledge bases, and self-service portals for routine queries
Generate and maintain automated reports and dashboards using HR analytics tools for key HR metrics
Identify process automation opportunities and support implementation of new HR technology solutions.
Use document automation tools for employment letters, contracts, and certificates.
Leverage predictive analytics to identify trends and proactively address common issues.

Collaboration & Continuous Improvement

Build effective relationships with stakeholders across different countries and time zones.
Participate in knowledge sharing sessions and support training of new team members.
Contribute to process documentation and flag potential compliance issues or system improvements

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