People Assistant

As a People Assistant at Ideagen, you will play a crucial role in providing organized and proactive administrative support to address various HR queries and issues. You will serve as the primary point of contact for all employees reaching out to the People team during their employee life cycle. Your approach will reflect high-level customer service to efficiently manage confidential employee data and offer professional support to the business. You will collaborate with a team to support multiple countries/locations while reporting to the VP of People (Shared Services). Your responsibilities will include assisting the VP/Head of People/People Business Partner in delivering a wide range of HR services, supporting Talent Acquisition and Reward teams, managing tasks efficiently, prioritizing effectively, and nurturing relationships with stakeholders. Key Responsibilities: - Deliver excellent customer service to the business by ensuring accuracy and efficiency in responses. - Act as the first line of support for employees and line managers, providing guidance on policies and escalating issues when necessary. - Manage incoming queries in the People shared inbox and categorize them accordingly. - Assist in notetaking during formal meetings and drafting formal outcome letters when required. - Prepare employee letters related to changes in terms and conditions, family leave, references, and resignation acknowledgements. - Offer proactive support to the broader People team and generate reports and analysis on People data. - Foster positive relationships with the wider business and relevant stakeholders. Skills and Experience: - Minimum of 4 years of experience in US Federal and State Labor Laws and Regulations to ensure company compliance. - Proficiency in Benefits Administration, including managing employee benefits programs. - Familiarity with Workday and willingness to work overlapping hours for India and the US. - Strong administrative background with the ability to adapt quickly. - Flexible approach to new challenges and changing environments. - Team player with a proactive attitude, high professionalism, and ethical values. - Effective communication skills with diverse groups of people. - Methodical and organized with exceptional attention to detail. - Understanding of the significance of confidentiality and discretion. About Ideagen: Ideagen plays a vital role in various aspects of our daily lives, from ensuring aviation safety to maintaining food quality and supporting healthcare professionals. With offices worldwide, including America, Australia, Malaysia, and India, Ideagen is dedicated to improving safety and well-being through innovative software solutions. Next Steps: If you meet the requirements for this role, our Talent Acquisition team will contact you to guide you through the subsequent stages. For any necessary adjustments to the application process, please reach out to recruitment@ideagen.com. All discussions will be handled with utmost confidentiality. Ideagen values work-life balance and welcomes candidates interested in flexible or part-time arrangements. If this aligns with your preferences, please communicate during the application process. Join Ideagen, enhance your career, and contribute to making the world a safer place!,