Pega Decisioning Consultant

Job Title: Pega Decisioning Consultant (PCDC)

Locations: Bangalore & Chennai

Job Description:

We are seeking a Pega Decisioning Consultant with hands-on experience in Pega Customer Decision Hub (CDH) to design and implement intelligent decisioning solutions. The ideal candidate will be responsible for building real-time decisioning strategies, next-best-action (NBA) frameworks, and customer engagement journeys leveraging Pega CDH capabilities.

Key Responsibilities:

• Design, configure, and implement Pega CDH solutions to support customer engagement and personalization initiatives.
• Develop and manage Next-Best-Action (NBA) and Next-Best-Offer (NBO) strategies.
• Work with business teams to understand requirements and translate them into decisioning logic and strategies.
• Configure decisioning components such as propositions, engagement policies, predictive models, and adaptive models.
• Integrate Pega CDH with external data sources and channels (web, mobile, CRM, etc.).
• Collaborate with architecture and development teams to ensure scalable and high-performance decisioning solutions.
• Support unit testing, system integration testing, and production deployments.
• Troubleshoot and optimize decisioning workflows and performance

Required Skills & Qualifications:

• Proven experience in Pega Customer Decision Hub (CDH) development and configuration.
• Certifications required: CSA, CSSA, CPDC
• Certification should be done 2018 to 2022
• Pega CSSA Certification and Pega Decisioning Consultant(CDH)
• Experience in Pega CDH 8.X or higher versions, NBAD framework
• Strong understanding of Pega BPM tools, rule creation, and case management.
• Expertise in system integration techniques and managing complex software configurations.
• Solid problem-solving skills with a detail-oriented approach.
• Experience working in Agile environments and familiarity with the full SDLC.

Preferred:

• Pega certification or equivalent credentials in BPM solutions.
• Experience integrating Pega applications with other enterprise systems and CRM platforms.

Benefits & Culture Highlights

• Opportunity to work on transformative technologies in a collaborative, on-site environment.
• Supportive culture that values continuous learning, professional growth, and innovation.
• Competitive compensation and benefits with clear career progression paths.

Job Types: Full-time, Permanent

Pay: ₹1,200,000.00 - ₹3,000,000.00 per year

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Experience:

• CDH: 3 years (Required)
• Decisioning: 3 years (Required)

Location:

• Bangalore City, Bengaluru, Karnataka (Required)